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Neon

2.7

About this business

Custom Neon Signs 

Location details

9603 Saunders Ln, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.7113 reviews
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Craig U.'s profile image
7 years ago

If I could give 0 stars, I would because frankly 1 star is too high of a rating for this company. I have the same experience as Lohraw1@yahoo.com and Thomas H I ordered a sign in August with a absolute deadline of Nov 12th I have emailed, called, faxed, left voicemails and have not heard back from ANYONE! They do not deserve any business ! I highly recommend going to another company if you need neon signs. I will miss my grand opening this thursday and not have athe neon sign for my business because I trusted them. NEVER AGA... read more

Pl M.'s profile image
8 years ago

I ordered my sign March 21st. I was told it would be shipped to me in 2-3 weeks. As of today, May 2nd I still have not received my sign and I can't get anyone on the phone. For the past several days I am only receiving their voicemail and no one has called me back. The first few times I called I was told my order would be shipped on April 11th. Next it was April 18th, then I was told their was a problem with the neon coloring so it would be shipped on April 22nd, since then I have not been able to reach anyone. This is ridic... read more

Tom B.'s profile image
8 years ago

One star is too many. I'm not sure this company even exists. My wife ordered a sign in July and after many lies from them that it was on it's way we never got it. When I called to get money back they tell me it's on the way but we have never gotten it back. DO NOT USE THIS COMPANY> They are thieves. I filed a complaint with the Texas Attorney General. 

Lohraw1@yahoo.com J.'s profile image
Lohraw1@yahoo.com J. 
9 years ago

One of the worst companies I have every dealt with They are all a bunch of liars. I purchased a sign in JUNE 2015 which was promised to me within 4 weeks. It is now almost November and still no sign. Nobody answers the phone, nobody calls you back, and when you do finally get someone after being on hold for EVER they have no answers. Neon&More NEVER AGAIN! 

Eola S.'s profile image
9 years ago

Just wanted to drop you a line and let you know how thrilled my husband was with his Pub 37 sign! In fact, everyone who entered our newly unveiled "man cave" over the holidays marveled over it! Thanks again for helping to make our holidays memorable! 

Mellie B.'s profile image
9 years ago

Looks awesome! Thank You! ! 

Mm P.'s profile image
9 years ago

These guys are amazing. Not only was the sign top quality but their customer service was fantastic. They really came through for me and I couldn't be happier. They went above and beyond and I could not recommend more highly. 

Tarrence M.'s profile image
Tarrence M. 
9 years ago

It is better than I expected 

Shana M.'s profile image
9 years ago

It looks amazing!! What beautiful work 

Frequently asked questions about Neon

How is Neon rated?

Neon has a 2.7 star rating with 113 reviews. 

When is Neon open?

Neon is closed now. It will open at 9:00 a.m. 

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