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Nelson Management Group
- Property Management
- Queens, NY
About this business
Nelson Management Group, Ltd. is a full-service Real Estate Management firm, specializing in the management of multi-family properties within the 5 boroughs of New York City.
Location details
118-35 Queens Boulevard, Queens, NY, 11375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
They provide little to NO heat in the winter. The rent increase is $200 a month and everyone is dealing with leaks from the roof that desperately needs to be replaced. The staff are unprofessional and just ignore emails and calls. The building is falling apart and management does not care.
I don’t usually leave reviews, but I hope this helps with improving the company. I’ve tried calling Nancy Marzano 18 times within the past two weeks, leaving a message and a call back number even wrote her an email… still waiting for a call back or some sort of response nothing yet. It’s not just her, I’ve tried a few others there nobody seems to answer their phones or emails… Mr. Robert I do apologize but you need a more effective group of staff that’s responsible, reliable and dependable.
Although I love my apartment I am disgusted by the lack of specific services I desperately need. My floors were done unprofessionally and it’s so bad that every time I clean my floors they spread apart and black gooey stuff comes out. It’s embarrassing and they expect tenants to come out of their pocket to fix certain things that they need to fix. I should not have to put an area rug over it. If you’re an older tenant they completely disregard specific issues so we’re forced to either take them to court or move out so they c... read more
Seems I am denied to complete application because I couldn't fill in bank acct information. This doesn't seem right to me. Some degree of discrimination here.
Their customer service is atrocious and impossible to contact. I have been trying for months to get my security deposit back after moving out, and my roommates and I were met with answering machines and false promises for months until we threatened to file with small claims. Maybe if their employees used their time to.. I don’t know… do their job instead of writing themselves 5-star reviews here this wouldn’t be the case.
Frequently asked questions about Nelson Management Group
How is Nelson Management Group rated?
Nelson Management Group has a 3.7 star rating with 104 reviews.
When is Nelson Management Group open?
Nelson Management Group is closed now. It will open at 10:00 a.m.
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