Nelson Dry Cleaners's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Nelson Dry Cleaners

2.5

About this business

You are here: Home - Nelson's Dry Cleaning & Formal Wear was established in 1943 by Nelson Castro with his wife Irene (first picture on right). Sixteen years later, in 1959, the business was acquired by Augustine and Concetta Romeo (second picture on right). Since then, Nelson's has remained in the Romeo family, presently operated by Augustine's son of the same name. What makes Nelson's Dry Cleaning unique is their 24 hour drop-off and pick up; making dry cleaning even more convenient for you, the customer. Nelson's really i... read more

Location details

1171 Coffeen St, Watertown, NY, 13601, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.580 reviews
Select a rating
Nicole Stone's profile image
Nicole Stone 
6 years ago

Went to pick up my dry cleaning and it wasn't done when it was suppose to be!!! Mind you I drive an hour to get to this place due to nowhere near me being able to get it done in time!!! 

Nicole Stone's profile image
Nicole Stone 
6 years ago

Went to pick up my dry cleaning and it wasn't done when it was suppose to be!!! Mind you I drive an hour to get to this place due to nowhere near me being able to get it done in time!!! 

Nadia Garib's profile image
Nadia Garib 
recommend  Recommended
6 years ago

good work, amazing Custumer service. one come out with a smile. thank you mz April. 

Larry Ferguson's profile image
Larry Ferguson 
7 years ago

5 days till my daughters wedding and they never ordered tuxedo. I wish we would have looked up there reviews first. I ordered my tuxedo from Amazon and they did better then this place. What I don’t get is they been in business a long time. 

Gary Thayer's profile image
Gary Thayer 
7 years ago
Lynette Wood Thayer's profile image
Lynette Wood Thayer 
7 years ago

DO NOT go to Nelson's for anything!! Gus Romeo does not care about his customer's or their satisfaction. They ordered the wrong tuxes in the wrong color and then the day before the wedding said they couldn't get the right ones. No refund or even attempt at making things right. 

Macy Petrie's profile image
Macy Petrie 
7 years ago
Joseph F Abbott's profile image
Joseph F Abbott 
8 years ago

The fact you have a problem and they give you attitude and mouth off as you leave was real classy . Hint : costumer service equal more repeat business. 

Vicki Lynn Burns's profile image
Vicki Lynn Burns 
8 years ago

Worst place ever. Never heard of tuxes simply not coming in...and then offering a refund to my daughter and when she is told to pick up check it's not there. Ridiculous...I never would have returned the tux that did come in without my refund. You people are a joke. 

Frequently asked questions about Nelson Dry Cleaners

How is Nelson Dry Cleaners rated?

Nelson Dry Cleaners has a 2.5 star rating with 80 reviews. 

When is Nelson Dry Cleaners open?

Nelson Dry Cleaners is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com