Nbkc Bank

Stacie N. 

on BBB

3 years ago

I had low expectations of a mortgage lender (for my refinance) based on my prior experiences.**** made an instant great impression. During my first round of lender selection, I preferred to use email. All of the five finalists said they would use email, but **** automatically started using **** email to communicate with me. It's a small thing, but gives a huge impression of respecting your time and preferences.My loan agent, ******, made everything crystal clear, simple, and unambiguous. I never had a prolonged period of not... read more

Alan P. 

on BBB

3 years ago

My loan officer was fantastic from our initial call, to communication throughout the process.Of especial importance, he was patient and explained each step as necessary. The level of trust and transparency only added to the positive experience is buying through ****.Thank you. 

Karim d 

on BBB

3 years ago

My wife and I thoroughly enjoyed our experience with ****. **** *****, our loan officer, was a consummate professional, attentive to our needs, transparent throughout the whole transaction and highly efficient. He handled two refinances for us simultaneously and got us the best terms for our current situation. I would use integrity, empathetic and knowledgeable to describe ****. **** was a recommendation from my sister who also had a stellar experience with her refinance with ****. 

Joel S 

on BBB

3 years ago

Great representative. Gave really good educated opinions. He really adhered to my wants and needs. 

Jacquelyn J 

on BBB

3 years ago

We used NBKC bank for our house refinance. They were knowledgeable, responsive and efficient. I would definitely recommend them to family and friends. 

NAVEEN P 

on BBB

3 years ago

***** ****** went above and beyond, process was smooth and easy. Easy 5 stars. 

Adolfo I 

on BBB

3 years ago

We had the pleasure of working with *** **** ***** as our loan officer with NBKC bank. **** provided great expertise and guidance from the initial conversation and throughout the application process. His customer service and professionalism were exceptional, addressing all of our questions and always available. **** and his team proactively and consistently provided us with updates throughout, and we are extremely pleased with the speed and timing it took to have our loan approved. Prior to our closing day, **** took the tim... read more

Elorm 

on BBB

3 years ago

**** ****** is awesome! His in-depth knowledge and patience in walking me through multiple scenarios and showing me how those scenarios impact my overall financial outlook is best in class! My wife and I were able to make a decision quickly. We had an overall smooth process through closing! 

Ben J. 

on BBB

3 years ago

I have only been associated with **** a little more than a month and my business is just beginning to ramp back up after a year of Corona virus closure. I have been with *****, ******* and *********** and ended up having issues with all of them for my small biz. I wanted a bank that had no monthly service charge and had a way to deposit cash at local ***'S in addition to mobile deposit. I got that and more with no insufficient surcharges, a great app for my phone and speedy responses to email or chat. Check printing charges ... read more