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Naturescape Lawn and Landscape Care headquarted in Muskego, WI. offers lawn care and snow removal services.
8817 S 117th St, La Vista, NE, 68128, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very poor communication...unfriendly on the phone...does not return phone calls.. Still have weeds after the 2nd spraying ..VERY ************ IN **** *******..I HAD ** ******* **** ******* AND ******** ** **** **** ** GET A SPRING AERATION AND SECOND SPRAY..AERATION JOB WAS NOT DONE CORRECTLY..CANCELED MY SERVICE..MY ******* SERVICE AND A FRIEND FROM WORK CANCELED HIS SERVICE..**** ******* WAS HIGHLY RECOMMENDED ** ME FROM A CUS**MER OF MINE..HE HAS ****ED **** REGARDING MY SERVICE AND THEY HAVE NOT RESPONDED ** HIM YET EITH... read more
Business response:
We were so sorry to see this, and although we have already processed your refund, we would love another chance to make you happy with our guaranteed service. Please reach out to us at ************************************ and let us know if there is anything we can do for you. We look forward to hearing from you!
i have usede naturescape of waukegan for 3 years.from day one i have always had to call them for prepaid service.they say they will come every 6 weeks.its now going into week 9.my neighbors have had 3 services from other companies.i hate calling and begging for prepaid services.i will never use them again.they are the worst.<br /> <br /> <br />
Business response:
We sincerely apologize for any delay in your services, and we look forward to providing you with more timely service going forward. Please feel free to reach out to us at ************************************ if you have any questions or concerns. Your service is fully guaranteed, and we will do everything we can to make you happy!
I have been using ************ for the past 10 years and my yard this year so far is the best looking I have ever seen. My experience with Naturescape has been great and easy to contact or work with.
Does not uphold any satisfaction guarantee.Does not return phone calls- I tried 5 times, all different subsequent days. Although was assured that I would receive a call back- never did.
Business response:
Thank you for giving us the chance to discuss your concerns with you recently. We sincerely apologize for the poor communication we provided earlier this season, and we hope you understand that we are committed to improving your Naturescape experience going forward. If you have any questions or concerns about your guaranteed services at any point in the future, please don’t hesitate to let us know!
I called naturescape because i wanted to aerate my lawn. I called them about 3 months ago. Never heard back from them so i used a local small landscaper to aerate my lawn. I then went on to seed my lawn like crazy. I spent 600$ or more on seed really good seed and my lawn responded really well and looked amazing. The hard work and money spent on see and other lawn products had worked. So i came home from work today and guess who decided to come to my house with no notice and destroy my lawn? Naturescape. My lawn looked amazi... read more
Business response:
Thank you for taking the time to discuss your concerns with us recently; we appreciate your patience. We hope the solution we provided was satisfactory. Please let us know if there is anything more we can do for you!
Poor at best. Poor service. The service tech rounded corners, therefore; missed a lot of area. He was in such a hurry, he drove over landscaping and ran a large landscape rock into my driveway. In multiple attempts to get the riding machine up an undulation, he torn up the grass. When he did get the manual machine, it was to much for him to handle and ran straight into my fence. Realizing he could not handle it, he quit without finishing the backyard at all. He even told me he was sorry for the poor performance and to call t... read more
Business response:
Thank you for your feedback, and for taking the time to discuss your concerns further with us last month. We appreciate the chance to make this right for you, and we hope the solution we provided was satisfactory. If you have any further questions or concerns about our guaranteed service, please feel free to contact us!
I spoke to someone regarding starting service. I originally called during the 3 1/2 weeks ago around 4/12 and requested weed treatment for dandelions. I was told there would be someone out to take care of it within the next week. I called and left a message the next week to confirm service. No one called back. When I finally was able to get a person on the phone I was assured you would be out this past week to take care of my weed issue. No one has come out and no one has contacted me. I tried calling twice to day and sat on... read more
Business response:
We’re sorry to see you have been dissatisfied with the service. We have attempted to reach you by phone, but have been unable to speak with you. We guarantee all of our services, and we would love the chance to make this right for you. Please contact us at customerservice@naturescapelawncare.com so we can get to work on a solution for you!
Have been a customer of the Appleton branch for many years. Have always been satisfied with the quality of their products and services.
I love the mosquito control! I’m able to enjoy my yard again.
Naturescape has a 4.1 star rating with 331 reviews.
Naturescape is closed now. It will open at 8:00 a.m.
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