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National Hospitality Supply, Inc.
- Hotels & Travel
- Mequon, WI
About this business
National Hospitality Supply is your leading supplier for hotel supplies and restaurant equipment that is necessary for continuing your hotel or motel operations with the highest satisfaction rates possible. Our consumable products such as hotel towels, sheets and single use hotel soaps are selected due to their quality and budget friendliness, while our hotel furniture and restaurant equipment has been designed to withstand years of use and still retain their strength and attractiveness from day one. In addition to our many ... read more
Location details
10660 N. Executive Ct., Executive Ct, Mequon, WI, 53092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
There is no value or integrity when doing business with this company. They continue to be out of stock almost every order with them (for the last three years). The owner doesn't care that my bathrooms look like a hodgepodge of amenities because he hasn't been able to master the concept of supply chain logistics. He rather sell 500 cases to a distributor and then be out of the product for the little guy. They "honestly" continue to post items for sale on the website even though they know they are out of stock. They could at l... read more
RecommendedMy family and I ordered toilet paper at the height of the pandemic when it was nowhere to be found and people were scrambling to find any. Although our order was backordered, which was told to us right up front, the company gave us a date that it would be arriving to them. We had a few emails back and forth from customer service while waiting for our order and they were extremely nice and on top of things along the way. When our product reached them we received a phone call from them making sure we still wanted the product, ... read more
I REALLY want to highlight Chris H.'s customer service! He has been just outstanding! Since first email, I felt his understanding of our Hotel’s needs. I never waited more than 20 min for him to reply, even on Sundays and after 8pm. He sent us samples and worked really really hard. Thank you Chris!
I have been trying to be removed from the National Hospitality supply mailing list for 12 years. I am sent a flyer every other week. When I have contacted the company, I'm told, "It's too hard to remove someone from our mailing list." If they cannot remove me from their mailing list what must their customer service be like with a problem with an order? Beware, Beware, Beware!
Ordered the wrong coffee by mistake- sealed packets. They refuse exchange. $50 for nothing.
Worst customer service EVER. Not hospitable at all for a hospitality company!!
Part of my order was backordered (even though the items were listed as available on their website) and I wasn't notified; I didn't find out until I received the rest of my order. I called and the "customer service" rep gave me my best option of ordering similar items that were three times as expensive! After he gave lots of ums and uhs and exhibited the confidence of a 12 year old boy, I asked to talk with someone else. I ended up ordering what I needed from another company. If I had checked their FB page and had seen all th... read more
Frequently asked questions about National Hospitality Supply, Inc.
How is National Hospitality Supply, Inc. rated?
National Hospitality Supply, Inc. has a 3.9 star rating with 100 reviews.
When is National Hospitality Supply, Inc. open?
National Hospitality Supply, Inc. is closed now. It will open tomorrow at 7:00 a.m.
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