This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
National Grid
- Electricity Suppliers
- Worcester, MA
About this business
Location details
939 Southbridge St, Worcester, MA, 01610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been calling for three weeks,all four poles are doing tha mamba,major EMF LEAKING 9 times normal,they show up 15 min the y told me yup EMF AND LEFT! Wtf......lawyer time,burning holes in my car,trees house,nuts,blown six to eight phone chargers,blew a phone literally,all motors struggle to run,drills etc,not to mention there's several places I can't go here due to the headaches,no batter nicad or lithium last long
National Grid charges a Minimum Charge ($10 on my bill) which is described as "the basic cost of providing service to each customer regardless of gas usage". Then they charge you for the actual gas you use ($19.33 on my current bill). THEN they charge you for a Gas Delivery Charge ($29.33 on my bill) and a Gas Supply Charge ($15.65 on my bill). So for $19 worth of gas I am being charged $75.45. This is outrageous! There are THREE separate charges outside of the actual gas that I used, which almost quadruples my bill. If you ... read more
On 9/1/17 I called to advise the transformer near my house blows all the time. The agent said they would look into this and would restore my neighborhood electric service ASAP. They restored it within an hour but today 9/11/17 the transformer blew again. It was after hours and could not speak to a live agent. This happens at least 1 to 2 times a year and now it's twice within a month. Very poor service. This is something that needs to be resolved ASAP.
Today I had a terrible experience with National Grid. The tenants who lived previously in our condo were delinquent on their bill. And although they no longer live there, our electricity was turned off. Despite hours of pleading and being excellent customers for almost a decade, we were told that our electricity could not be turned back on until Monday--today is Thursday. We have a young child and will have no electricity for 4-5 days when we've done nothing wrong. And not one person helped me...
Maybe our bills wouldn't be so high if their postage bill was lower
In a payment plan and just paid them now they want about 200.00 wtf
Since when does changing a meter mean moving my pots and pans!!!!!! i am pissed. Don't bug me again!!!!! i am tired of your "visits" very UNNEEDED. LEAVE ME ALONE!!!!!!!
A shout out to the guys who braved the blizzard conditions to get our electricity on in Douglas today! You guys are awesome!
Frequently asked questions about National Grid
How is National Grid rated?
National Grid has a 1.5 star rating with 80 reviews.
When is National Grid open?
National Grid is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com