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National Car Rental
- Transportation Services
- Des Moines, IA
About this business
Location details
5800 Fleur Dr, Des Moines, IA, 50321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to Midnight | |
| Tue | 7:00 a.m. to Midnight | |
| Wed | 7:00 a.m. to Midnight | |
| Thu | 7:00 a.m. to Midnight | |
| Fri | 7:00 a.m. to Midnight | |
| Sat | 7:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to Midnight |
Very fast and friendly service late at night. Also, I was very pleased to see my bill was that was quoted at the counter matched what I was charged on my card when returning to an alternate airport. I have not had the same experience with other vendors.
Very fast and friendly service. Always appreciate the upgrade when it's available. My only issue was trying to find the rental return upon departure.
Had to wait in line for about 20 minutes instead of just walking out and picking a car.
The agent was very nice, but tried to upsell me. I don't like that. I'm used to picking out any car I want since I am an Emerald Executive. I can't do that at this location.
My Flight was delayed for several hours and arrived at 1am. I was delighted to see the agent there at the desk to get me the car. Thank you National for being there.
It's a small airport so you don't have the luxury of a larger one. The people were nice, they did call a mini van an "upgrade". Other than that it was as I'm used to at airports of this size. Nothing exceptional nothing disappointing. This Florida native would have loved if the car was pre warmed, but hey that's traveling in winter.
No Emerald Aisle at this airport, but I think it's the same for other preferred vendors, so with all else being equal, my experience with National is a good one. Be prepared to wait in line if you are picking up your car during their rush hour, especially long Mondays between 11 and 1 pm.
I have recently rented a full size car in this location and this is the worst car I ever rented in my life...of course I had a replacement car for which it took me around 3 hours..... I Will not be renting in National Car Rental once again in my life... I rented the vehicle for 3 days over the weekend and returned the vehicle for the period I booked. And these guys charged me for those 3 days and also for the next whole week and its been more than 2 weeks still they didn't refund the amount. These are the privileges of an Em... read more
no emerald isle, I had to wait 20 minutes in line for the car keys. (just like in 1980!)
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 4.2 star rating with 421 reviews.
When is National Car Rental open?
National Car Rental is closed now. It will open at 7:00 a.m.
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