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National Car Rental

4.2

About this business

Get last minute deals on car rental rates for business and vacation travel at Des Moines Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club. 

Location details

5800 Fleur Dr, Des Moines, IA, 50321, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to Midnight
Tue7:00 a.m. to Midnight
Wed7:00 a.m. to Midnight
Thu7:00 a.m. to Midnight
Fri7:00 a.m. to Midnight
Sat7:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to Midnight
4.2416 reviews
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Steven A.'s profile image
8 years ago

Such great friendly service. It was a pleasure renting with National in Des Moines! Look forward to more great experiences in the future. Thanks! 

Teena E.'s profile image
8 years ago

I am a huge National fan and think they usually do an amazing job. Getting your care with Emerald Club is a snap and you always have a great selection. The one thing to know about Des Moines, however, is it is one of those small locations without an Emerald Club row so you can't just pick up your car. Therefore, getting in very late at night (after midnight because there had been storms) I was very disappointed with having to wait in a long line to get a car, even though I was Emerald Club. Then, they asked me to pick from a... read more

H E.'s profile image
8 years ago

The folks at the service desk are wonderful. They always have a friendly face even when the lines are long. The cars are in great condition. However, they don't have an emerald aisle or executive aisle at this location so you don't ge tthe automatic upgrade. Best car rental place in Des Moines! 

Pratik M.'s profile image
8 years ago

I am bit unhappy because the tank was 1/2 full and they didnt mark it in the paper, so I had to return with full tank. It was disappointing and I hope they make up for this loss. 

John P.'s profile image
9 years ago

No emerald aisle to pick cars from. Car selection was adequate. Pat at the service counter was excellent - she was very helpful and offered many car choices. Nice work everyone. 

David J.'s profile image
9 years ago

No emerald aisle to pick cars from. The selection was smaller cars than other National Locations. However, the service at the counter was exceptional the agent was so helpful and willing to offer each car available and even offered to walk outside to look at cars with me. Midwest hospitality at its best. Awesome Job. 

Leslie F.'s profile image
9 years ago

Wonderful job. I was in a bad mood from a bad airline experience. They made me laugh and took real good care of me. Love them. 

Betty B.'s profile image
9 years ago

The Rental Car Rep when I first arrived was very friendly and had my best interest in mine. The car was not quite ready, the agent apologized. On return the agent was very nice and pleasant. 

Doug H.'s profile image
9 years ago

I have had mixed expereinces at DSM. Generally, they are good and it seems that I as travel there more frequently, the level of service I receive has improved. As an Executive Elite Emerald Ailse member I am accustomed to complimentary upgrades through the ailse. At DSM they sometimes provide the upgrade and sometimes not. It seems this is dependent on how the agent is feeling on a particular day, although I have noticed a trend of improvement over the past several months. Overall the vehicles have been OK, they are generall... read more

Frequently asked questions about National Car Rental

How is National Car Rental rated?

National Car Rental has a 4.2 star rating with 416 reviews. 

When is National Car Rental open?

National Car Rental is open now. It will close tomorrow at 12:00 a.m.  

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