This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Napleton's Schaumburg Subaru
- Automotive
- Schaumburg, IL
About this business
Location details
911 W Higgins Rd, Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I felt comfortable right away with this dealer. It was low pressure, very accommodating and professional. I’m very pleased with freehold Dodge!
Business response:
Hi GuruDVTXY7, I am delighted you had a positive experience at Freehold Dodge& Subaru! It’s our goal to provide a low-pressure, accommodating, and professional environment for all our customers. Thank you for taking the time to share your feedback. I appreciate your business and hope to see you again soon! Steven Boyce, GM
Sales rep was nice & very responsive on getting everything I needed before coming to test drive the car. I personally feel the used car I was looking at was significantly overpriced. There was rust in the engine bay, the vehicle shook while idling, the interior needs to be replaced with tons of scuffs and deep scratches all over. And they don’t negotiate on pricing which they try to sell you as a value add and what’s preferred by consumers. . . well not this consumer. Vehicle is still sitting there unsold. I probably won’t e... read more
Business response:
Hi Alex, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 420-3440. We hope to hear from you.
Were good deler! Where fast response!
very responsive
Business response:
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Mr. Patrick took care of all our needs and was an excellent representative for Austin Subaru.
Business response:
Thank you for sharing this positive feedback for Patrick! We appreciate your support and are so grateful to have you as part of the Austin Subaru family. :) - The Team at Austin Subaru
Although I didn't purchase for this dealer,they were johny on the spot with any request I made.
Fast response and very helpful but ultimately I thought the price was a little too high.
nice and pleasant
Business response:
Pamsev, thank you for the stars! We're happy to see you were overall satisfied with your experience. While we appreciate the kind words, our team really aims to deliver 5-star worthy experiences to each guest. If there is anything we could have done better, please contact me at Timothy.Shook@cagaustin.com with any additional feedback. Thank you again! :) - Timothy Shook, COO
The response I received about a brand new trade in was unbelievable but it is what it is. However, to contact me back after telling me how he didn’t want the trade ( 24 C8) and then ask if I wanted to reconsider is silly. I called him back and we played phone tag and I haven’t been able to talk to him so I gave up.
Frequently asked questions about Napleton's Schaumburg Subaru
How is Napleton's Schaumburg Subaru rated?
Napleton's Schaumburg Subaru has a 4.5 star rating with 3,246 reviews.
When is Napleton's Schaumburg Subaru open?
Napleton's Schaumburg Subaru is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com