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NAPA Auto Parts - Motor Parts & Equipment Corporation
- Auto Parts & Supplies
- Oregon, IL
About this business
NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.
Location details
300 Progress Dr, Oregon, IL, 61061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
Had the parts I needed, but customer service was lacking. I asked if they offered loaner tools to change an alternator and serpentine belt. I was told "no". No mention if they sold tools or anything. Asked if they had a scan gun to check engine code and I was told "No" again. What auto parts store doesn't have a scan gun!?!? No "welcomes" or "thank you" came from employee.
Every single time I order parts at this store it says everything is in stock online "available in 30 minutes" then when I go to pick it up they claim they don't have it in stock. I understand they have limited stock being a smaller store. But at least update your inventory on a regular basis. You're wasting people's time because your straight up laziness and unwillingness to do your jobs.
Frequently asked questions about NAPA Auto Parts - Motor Parts & Equipment Corporation
How is NAPA Auto Parts - Motor Parts & Equipment Corporation rated?
NAPA Auto Parts - Motor Parts & Equipment Corporation has a 3.8 star rating with 73 reviews.
When is NAPA Auto Parts - Motor Parts & Equipment Corporation open?
NAPA Auto Parts - Motor Parts & Equipment Corporation is closed now. It will open at 7:30 a.m.
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