NAPA Auto Parts - Genuine Parts Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

NAPA Auto Parts - Genuine Parts Company

3.9

About this business

NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name. 

Location details

1215 Cottman Ave, Philadelphia, PA, 19111, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.9178 reviews
Select a rating
Meka 215's profile image
Meka 215 
on Google
a week ago

I used to love this store. I had been going there for years, however they have a woman working there now who is HORRIBLE at customer service!! I had a terrible experience with her months ago. Today my husband (who is the nicest and most patient person) was given bad customer service by the same woman! So needless to say, we will just go to Autozone from now on. Customer service goes a long way. No one wants to be treated badly while spending their hard owned money 

Steven Profetto's profile image
Steven Profetto 
on Google
a month ago

Probably the rudest and worst customer service I’ve gotten. 

Miranda U's profile image
Miranda U 
on Google
a month ago

Always has what I need. Very honest and trustworthy. As well as they are very experienced and able to explain things to you 

Christa Lane's profile image
Christa Lane 
on Google
3 months ago

Husband went in told them what he needed, they had it. He was in and out. Stupendous, I did not go in, but the stress I had that day none of it was related to NAPA, SO THANK YOU!!!! For unknowingly bringing a smile to my face. Service had to of been smooth, since my Brazilian husband hadn't came out to get me in order to relay what part he needed. Again, thank you. 

Maz 1's profile image
Maz 1 
on Google
3 months ago

Worst service I've experienced in a long time. The woman was ignorant and condescending from the moment I walked in the door. I told my boss to cancel the order and never order from that spot ever again 

View all google reviews

Frequently asked questions about NAPA Auto Parts - Genuine Parts Company

How is NAPA Auto Parts - Genuine Parts Company rated?

NAPA Auto Parts - Genuine Parts Company has a 3.9 star rating with 178 reviews. 

When is NAPA Auto Parts - Genuine Parts Company open?

NAPA Auto Parts - Genuine Parts Company is closed now. It will open at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com