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Nalley Hyundai
- Car Dealers
- Lithonia, GA
About this business
Location details
7909 Mall Pkwy, Lithonia, GA, 30038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had an appointment for an oil change, but the day before my appointment my tensioner and serpentine belt broke. I brought it in to get it fixed. They forgot to do the oil change. I had to bring it back. After the oil change, it started leaking a lot of oil. They tried to tell me that it was leaking oil before I brought it in. Funny, they didn't say anything about a leak when they fixed the tensioner and belt. This place is terrible. I expect this from a chop shop, not a dealership. The vehicle was towed in on August 14, 20... read more
5 visits in 1.5 months after trying to get info for how long was going to be there I was given the runaround and when I finally called for the 5th time and got voicemail I blew up and used profanity! the car was running fine when I dropped it off when I picked it up car died after 15 feet! they made me get it towed ! tow truck driver that picked up my car stated that kias and hyandais were a big part of his business !wouldn't recommend any kind of service from the scam service department! Mr. ********** understand your frust... read more
I bought a used Tuscon 14990 mi. on August 4th. Two days later I noticed a ding in the windshield. 5 days later I started to smell the antifreeze smell. I was about to go on a trip so I brought the Tuscon in on August 22nd. (18 days after purchase) the technician and head technician looked under the hood for approx. 3 minutes and said it was a rock that hit my radiator. My air conditioner was working great. They said I could claim it under insurance or pay $2000. I argued that they sold it to me that way. The used car sales ... read more
I want to start off by saying that Im more ****** off at me than anyone else for not catching the dishonesty that I eventually discovered. Its more my fault; I know that even writing this it will not solve anything other than giving the heads up to other car buyers.I ended choosing Hyundai because of the warranty and Ive heard good things about their cars. I went through a few dealers attempting to get a fair price through e-mail and or phone conversations, wow how frustrating. I ended up speaking to a person (*******) at Pa... read more
Wish I can leave negative, but it doesnt allow that. My experience is very bad. Bought a car two months in need to replace the transmission. They dont wanna help me out. They dont wanna take the car look at the car or anything, but I still Im obligated to pay $17,000
I met with the salesman and his manager. We agreed on a price and I agreed to make the purchase. I was running out of time so I agreed to come back the next morning. When I met with the financial manager, he went over the sale. There were 40-50 pages to review. He quickly went over each page by using a highlighter and asked for my signature on many pages. I questioned the price because I told him that we agreed on a certain amount.. He assured me that I got the proper price. As we continued reviewing the paperwork, I again b... read more
Took my Tucson in for a engine code. End up replacing turbo in it. $3000 And 11 days later, I get my car back and they had wrecked it on their property. Will not own up to it. Telling they couldn't even find my car on camera and the mechanic didn't report any damage. Got pictures before it was taking to them and after. Ask they told me was that it was in their service contract that they are not responsible for any damage while on their property. Also, before I could even leave they wanted me to have a $263 battery put in it ... read more
I am leaving a review here because I feel that now a days people only review things they are disappointed in and I want to try to change that. I have been taking my cars to this location since about 2019. They have all been used Hyundai vehicles purchased at alternate locations. I had an amazing experience with my first two cars that I took there. In 2023 my 2nd car that I took to them was covered under the campaign to replace faulty engines. I was given a loaner for almost the entire time (the portion for which they didn't ... read more
April 2024- Took Car in to get serviced due to engine problems car still covered under warranty service advisor stated you are going to need engine but didnt replace. The stole March 2025- Now the engine is knocking louder than the police knocking on your door, The engine stalled out. Okay fine I get it towed on my own dime ($300). Oops what happened to the 24/7 Roadside Assistance lifetime warranty. Turns out engine needed to be replaced okay fine HYUNDAI warranty covered that. They replaced it with a new engine But still I... read more
Frequently asked questions about Nalley Hyundai
How is Nalley Hyundai rated?
Nalley Hyundai has a 1 star rating with 14 reviews.
When is Nalley Hyundai open?
Nalley Hyundai is open now. It will close at 7:00 p.m.
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