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6705 W Highway 290 Ste 502-172, Austin, TX, 78735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We hired NAE in early 2016 to provide daily janitorial services for our yoga studios. Over the last several years, we have grown and NAE has grown with us! They are organized, perform consistently high quality work, are responsive to any last minute requests and are amazing with communication. There was one occasion where someone graffitied the side of one of our buildings. I called our account manager for help and they had someone out to take care of it within 1 hour. Even more impressive, they didnt charge us a *****. If t... read more
Business response:
Thank you so much for taking time to share your review *****! It's feedback like yours that gives others a better idea of what to expect when working with us.
One thing that seems to be constant in my experience with janitorial companies is a general lack of organization. Poor communication, inconsistency with overall quality and inability to stay on top of supplies are examples that come to mind. Fortunately the team at NAE Cleaning Solutions is solving these issues by implementing a great team and technology to improve it's janitorial services. An app allows clients to talk directly with management. They also perform randomized, detailed inspections to ensure quality exceeds exp... read more
Business response:
Thank you so much for taking time to share your review ******! It's feedback like yours that gives others a better idea of what to expect when working with us.
The team at NAE is nothing but supportive to their clients' office cleaning needs. The management team is easy to get a hold of for any last minute requests or concerns. They consistently provide high quality services and even hit items that are off-scope on occasion to make sure the office is always in great shape. It's refreshing to know that the office will be clean and welcoming after each cleaning service. They are definitely a janitorial company I highly recommend for those looking to make a change not only for their g... read more
Business response:
Thank you so much for sharing your review *********! Feedback like yours will help people know what to expect when working with us.
The team at NAE is nothing but supportive to their clients' office cleaning needs. The management team is easy to get a hold of for any last minute requests or concerns. They consistently provide high quality services and even hit items that are off-scope on occasion to make sure the office is always in great shape. It's refreshing to know that the office will be clean and welcoming after each cleaning service. They are definitely a janitorial company I highly recommend for those looking to make a change not only for their g... read more
Business response:
Thank you so much for sharing your review *********! Feedback like yours will help people know what to expect when working with us.
We have been pleasantly surprised by the amount of care NAE puts into its service. Disorganization and poor communication seem to plague most janitorial companies but NAE is quite the opposite. Our rep made sure start-up was a breeze and the team has been providing great service consistently for the last several months. Whenever we have special requests, they are quick to help out. It is very easy to get ahold of them and any issues are addressed within hours, not days. For the first time, I feel like our cleaning service is... read more
Business response:
Thanks so much for sharing *****! It is valuable feedback like yours that gives others a better understanding of what to expect when working with us.
I’ve used Jason and the NAE team twice and both times they were quick to respond, professional with their cleaning and easy to work with. I needed an office decontamination and Jason responded within 2 hours with both a quote and service appointment options. He took the stress away and brought me solutions. The technician showed up on time, to the minute, dressed in full PPE and ready to clean. Thanks again Jason!
Business response:
Thanks so much for your feedback Mike! It was a pleasure working with you to help keep the team safe. We will be standing by should you find yourself needing our services in the future.
NAE Cleaning Solutions is a professional and thorough cleaning service. Jason B***, the owner, personally assisted our law firm. He was courteous, prompt, and incredibly accommodating to our firm's immediate needs. Additionally, the technician Bangon was friendly, punctual, and prepared. NAE Cleaning Solutions is highly recommended.
Business response:
Thanks for your review Marcos. It was a pleasure working with you and we appreciate your business!
NAE Cleaning Solutions has a 5 star rating with 92 reviews.
NAE Cleaning Solutions is closed now. It will open tomorrow at 10:00 a.m.
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