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501 College Park Dr, Georgetown, DE, 19947, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Brown was great. It was the office staff that had no idea what was going on or the Optical I got in quick but I ended up staying over an hour and a half. They were confusing each other in the office manager had the nerve to tell me, she knew more than the Dr. said she was going to talk to the doctor about it, like she knows more than the doctor ,, never called me back about what was going on with pricing never called me back for send my prescription so I went to Costco and was in and out in 30 minutes and Contacts will b... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
Dr. Brown was great. It was the office staff that had no idea what was going on or the Optical I got in quick but I ended up staying over an hour and a half. They were confusing each other in the office manager had the nerve to tell me, she knew more than the Dr. said she was going to talk to the doctor about it, like she knows more than the doctor ,, never called me back about what was going on with pricing never called me back for send my prescription so I went to Costco and was in and out in 30 minutes and Contacts will b... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
Dr. Brown was great. It was the office staff that had no idea what was going on or the Optical I got in quick but I ended up staying over an hour and a half. They were confusing each other in the office manager had the nerve to tell me, she knew more than the Dr. said she was going to talk to the doctor about it, like she knows more than the doctor ,, never called me back about what was going on with pricing never called me back for send my prescription so I went to Costco and was in and out in 30 minutes and Contacts will b... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
Dr. Brown was great. It was the office staff that had no idea what was going on or the Optical I got in quick but I ended up staying over an hour and a half. They were confusing each other in the office manager had the nerve to tell me, she knew more than the Dr. said she was going to talk to the doctor about it, like she knows more than the doctor ,, never called me back about what was going on with pricing never called me back for send my prescription so I went to Costco and was in and out in 30 minutes and Contacts will b... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I scheduled an appointment, telling them I was on Medicare. I spoke to two different people to make sure they accepted Medicare and they said they did. When I showed up for my appointment, and after I was shown to a room, the receptionist barged in, proclaiming as loudly as she could, that my insurance was invalid. I explained that I had called, and was told that Medicare was accepted. She then launched into a diatribe that they only accept MediCAID. MeduCAID. I told her I was only going by what I had been told. She told me ... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I scheduled an appointment, telling them I was on Medicare. I spoke to two different people to make sure they accepted Medicare and they said they did. When I showed up for my appointment, and after I was shown to a room, the receptionist barged in, proclaiming as loudly as she could, that my insurance was invalid. I explained that I had called, and was told that Medicare was accepted. She then launched into a diatribe that they only accept MediCAID. MeduCAID. I told her I was only going by what I had been told. She told me ... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
Dr. Brown was great. It was the office staff that had no idea what was going on or the Optical I got in quick but I ended up staying over an hour and a half. They were confusing each other in the office manager had the nerve to tell me, she knew more than the Dr. said she was going to talk to the doctor about it, like she knows more than the doctor ,, never called me back about what was going on with pricing never called me back for send my prescription so I went to Costco and was in and out in 30 minutes and Contacts will b... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
Dr. Brown was great. It was the office staff that had no idea what was going on or the Optical I got in quick but I ended up staying over an hour and a half. They were confusing each other in the office manager had the nerve to tell me, she knew more than the Dr. said she was going to talk to the doctor about it, like she knows more than the doctor ,, never called me back about what was going on with pricing never called me back for send my prescription so I went to Costco and was in and out in 30 minutes and Contacts will b... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
I scheduled an appointment, telling them I was on Medicare. I spoke to two different people to make sure they accepted Medicare and they said they did. When I showed up for my appointment, and after I was shown to a room, the receptionist barged in, proclaiming as loudly as she could, that my insurance was invalid. I explained that I had called, and was told that Medicare was accepted. She then launched into a diatribe that they only accept MediCAID. MeduCAID. I told her I was only going by what I had been told. She told me ... read more
Business response:
Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at leighandra.whitcomb@myeyedr.com. I look forward to hearing from you soon. Kind Regards, Leighandra
MyEyeDr. has a 2.4 star rating with 283 reviews.
MyEyeDr. is closed now. It will open on Monday at 8:00 a.m.
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