My Universal Movers

Courtney N. 

on Citysearch

13 years ago

Don't do it!!! – I try to stay away from writing reviews that are too negative because you never know if there is a real pattern or if someone was just having a bad day. However, my experience thus far has been so bad that I feel like others need to be warned. When I moved out of my last apartment I wasn't too sure where I wanted to live so I put almost everything in storage and moved into a much smaller place with just a sofa, mattress, TV, 2 lamps, some cooking gear and clothes. When I saw the voucher for this company on L... read more

Abu R. 

on Citysearch

13 years ago

Movers are excellent – moving company provided excellent care and the most professional moving services i have ever seen. i was amazed by the movers skills and courtesy especially with the price being so reasonable.. please! if you need movers contact my universal movers. They made my universal transformation smooth and affordable and i wish that on anyone needing the service done...Good work guys! 

christy p. 

on Citysearch

13 years ago

Run away and don't look back! – I bought the $99 Living Social deal and called the company for an appointment. A man named Abdul answered and scheduled a time. He was extremely abrupt and kept putting me on hold, but I gave him the benefit of the doubt that he was just having an off day. I told him I needed some wardrobe boxes on the day of the move. On moving day, no boxes arrived and that's just the beginning of my horrible experience with Abdul. When the move was complete, the movers didn't know the proper amount to charg... read more

Allison K. 

on Citysearch

13 years ago

Never Showed Up – I bought the $99 LivingSocial deal and booked an appointment with My Universal Movers for a Sunday at 9 am to move my one-bedroom apartment. The manager told me he needed a credit card to book my appointment, so I gave him my credit card number, which he then charged for $107.50. When I saw the charge on my statement, I called to ask why he'd charged me, since I'd already paid LivingSocial. He said that if the move did not go over the deal's promised two hours, he would refund the $99. We did not speak agai... read more

Daniel E. 

on Citysearch

13 years ago

TERRIBLE CUSTOMER SERVICE – horrible expirence. they where 4 hrs late. tore my bed, damaged my headboard. Dropped other thinks out of the truck and just kept moving along. talking on their cell phones using up my time. then after all said and done. the insurance money i paid for to repair or replace damaged stuff. they said was not covered. What is the purpose of insurance if they are not going to cover my stuff. DO NOT USE THIS COMPANY. Rip off. 

bastkitten 

on Citysearch

13 years ago

Hidden fees – The movers were later than even promised when they gave me a status call at the promised time. (Arrival time was 3:40, but at the promised time of 3pm they said 25 mins.) This isn't what upset me, as I reserved the afternoon, and I know other moves delay timelines. The movers were on thier phone off an on with personal calls the entire time. This isn't what upset me, as they got the job done in the time promised. What upset me was the surprise $25 to use a credit card fee. This fee was added on AFTER the origin... read more

jdog504 

on Citysearch

13 years ago

Universal Mover – My univerals mover is good company for a move.They mover me and one thing i can say about them they good when mover. I dont have anything bad to say about this company. If i ever move they will be the frist people i will call. 

Longhorn11 

on Citysearch

13 years ago

Be careful – This moving business is poor in customer care, these 5 reviews are all paid, and do not reflect the reality. The owner of the business is not serious, if you do not believe it try it at your own expenses. At least it would be good for you to try and know on your own. 

ocryan 

on Citysearch

14 years ago

Great guys, better service – These guys were fantastic. Not only were they courteous and friendly, but they were quick and professional. The price was better than I could find from anyone else in town (Austin), and they got all my stuff there without any problems. Highly recommended, this is how moving companies should be.