My Universal Movers

abdul2014 

on Citysearch

11 years ago

These movers were some of the best we have had,and we move ever few yrs. This time we went from a 4 bedroom house to a 5 bedroom in wells branch and the moving company showed up on time. I mean, professional dressed and well prepared movers had dollies and pads which are a must. the moving truck was pretty new and well kept. The moving foreman was awesome spoke English and very professional. I would recommend this moving service to anyone needing to move their home,like i said this moving company was top of the line and exce... read more

Sandy V. 

on Citysearch

12 years ago

Worst experience ever! It was a complete nightmare for me and my sister and we had a friend witness the entire experience too! Best to list all that went wrong and what went right. What went wrong: 1. Never confirmed my appointment day before or day of. I had to call. 2. Was an hour late. I had to call at set appointment time to find out where they are. 3. Presented me with many hidden charges and a fees. 4. Mustafa was one of the movers and he gave me attitude the entire two hours. 5. Both movers were slow. Walked slow. Mov... read more

Leigh M. 

on Citysearch

12 years ago

Never have I experienced such poor service and lack of professionalism. I feel like it's my duty to warn others not to fall into the same trap. This "company" is criminal and I had to take my complaint to the BBB because they would not respond to my phone calls or letter. This company compounded the stress associated with moving ten-fold and destroyed my things. If you call the owner (Abdul) to bring any matter to his attention, be prepared to be met with sarcasm, rudeness or just be hung up on. I am convinced that any custo... read more

Best Customer 

on Citysearch

12 years ago

UNETHICAL AND SHADY BUSINESS PRACTICES!!! STAY AWAY FROM THIS BUSINESS!!! I was recently helping my best friends move the other day when they hired this stupid company from a coupon found on Living Social. Unfortunately, it was a terrible idea because they apparently got what they paid for for various reasons. First, the movers were about 1 hour late and the business didn't even bother to call us to let us know they were coming late. We had to call the business to figure out when they were coming. Second, when they arrived, ... read more

Raj M. 

on Citysearch

12 years ago

I am very happy with both the company's (Abdul's) promptness and the movers were excellent! I was a bit wary when I read the poor reviews before, but my experience was very positive. I set up the date 2 weeks in advance for a 4 hr period and Abdul confirmed the date and time of pick up. I told him that I need to move a 2 bed room apartment and he sent a big truck which was great. The movers called me 2 hrs before the scheduled pick up and said that they could come in early, which I was glad about, since I was ready. There we... read more

Victoria W. 

on Citysearch

12 years ago

Yep...stay away is not even the word. Still have not received my so called contract. The movers came in and told me that there were extra charges when Abdul never told me about. Drops my frig and says it's because there was ice still at the bottom so that's the reason...really?! They don't listen to directions at all then get mad at you. After moving us, then proceeds to tell me that I had the option to sign up for insurance. Question...why was I not told about this until after the move. Well my husband who is actually alot ... read more

Ray R. 

on Citysearch

12 years ago

STAY FAR FAR AWAY.The Manager Abdul is no help at all and he has the worst customer service I have ever seen in my life. He even goes as low as to write a review about his own company and pretend to be a customer. He never can keep his story straight and wont give you the name or number of anyone else to talk to. Every other bad review is completely correct on the service I got. Anyone that had a good review about this company, was probably his friend. He took money from me, wont call back, yells on the phone, says he doesn'... read more

Diane M. 

on Citysearch

12 years ago

I too had a very bad experience with this company. I grabbed at the opportunity for the Groupon for their services because the previous year I had done purchased a Groupon for a different moving company. And last year, the other company did a great job! So I expected the same this year. NOT AT ALL WHAT I EXPECTED. The movers I got had a uhaul rental truck, not their own. And they charged me a $30 travel fee, stupid!! I could have rented the truck myself. Then they took their sweet a** time loading my things, tore my couches,... read more

Jenna C. 

on Citysearch

13 years ago

Stay Away! – I purchased a deal from this company on Living Social, and I really wish I never had! When I attempted to make my appointment, the owner/manager informed me that the only date and time available during my moving weekend was Friday, May 5th at 3. He told me that the next available appointment was 3 weeks later. Since I didn't buy my new home to not live in it for 3 weeks, I took the available time. Today at 3, no one was at the scheduled meeting point, and no one had called me, so I called. The manager told me he... read more