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Musson-Patout Automotive Group

4.4

About this business

automotive dealer 

Location details

214 US-90, New Iberia, LA, 70560, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.4844 reviews
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Shane Babin's profile image
Shane Babin 
5 years ago

bought a truck 5 months ago can't drive now course it broke no one returned phone calls told them about the truck knocking 2 months after got it never got a call back they never even tried to help or nothing!!!!!!!! 

Sonny Miller's profile image
Sonny Miller 
recommend  Recommended
5 years ago

Great service department! Friendly 

Michael J. Williams's profile image
Michael J. Williams 
5 years ago

Amazing customer service the managers are very professional and nice 

Tiffany M. Broussard's profile image
Tiffany M. Broussard 
5 years ago

First off, bought a brand new GMC Acadia and had/have multiple problems with it. Service department caused further problems causing more parts to be changed. When all the parts finally came in(took several months) I requested to have a rental because it was all under bumper to bumper warranty at the time. Bring it in, get a rental, only took the day to change. 3 days later they are calling me to pay for rental because GM is denying paying for it because NOW it's out of bumper to bumper! This is bull, all parts were ordered u... read more

Ashleigh C Frederick's profile image
Ashleigh C Frederick 
5 years ago

Very disappointed, I had an unfavorable service experience and gave 2 negative reviews about this problem. Today I was called by a one of your secretaries and admonished like a child. I was told I should do my homework before I come in and get any extended warranty work done. The issue she called me about was not even the true issue at hand.....I am very upset to say the least. 

DeMark Thompson's profile image
DeMark Thompson 
5 years ago

it would be nice to be informed that service prices went up 40% so i had this guy call my phone multiple times also call an text me off facebook claiming he was looking into MUSSON PATOUT terrible customer service all to not even follow up with me MUSSON PATOUT AUTOMOTIVE GROUP is just PATHETIC not only their customer service is the worst i have seen but they act like they care how client feel about the service they really don't they just there for a check i regret dealing with them an i wouldn't advise anyone to deal with t... read more

Ethan James's profile image
Ethan James 
5 years ago

Pathetic. What you did to your employee when his mother died is despicable. I am going to work hard to make people know how pathetic you are. 

Deacon Steve Rogers's profile image
Deacon Steve Rogers 
5 years ago
Nat Richard's profile image
Nat Richard 
recommend  Recommended
5 years ago

Dodi was very and I would use Always use Musson Patout! Great people. 

Frequently asked questions about Musson-Patout Automotive Group

How is Musson-Patout Automotive Group rated?

Musson-Patout Automotive Group has a 4.4 star rating with 844 reviews. 

When is Musson-Patout Automotive Group open?

Musson-Patout Automotive Group is open now. It will close at 6:00 p.m.  

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