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Musicmedic

4.9

About this business

Location details

901 Martin St Suite B, Wilmington, NC, 28401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.964 reviews
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Daniel Rodrigues's profile image
Daniel Rodrigues 
7 years ago

Music Medic does have good products for the most part, but their customer service is abismal. I understand that ordering pads is never an exact science, but not only did we get the wrong pads the first time when the replacement order was sent, pads were left out! In all of this we have not once gotten an apology for the mistakes. I might order tools in the future, but we will never order pads through them again. 

Business response:

Hi Daniel, I'm sorry your order didn't go well. I'm not sure what went wrong with your order, but if there's something else we can do to make it right for you- just let us know at Questions@MusicMedic.com 

Douglas Grace's profile image
Douglas Grace 
7 years ago

Best pads in the world. All pads are true to measurement and top quality....always! 

Kyung Sung Lee's profile image
Kyung Sung Lee 
7 years ago
Ivan Dobrev's profile image
Ivan Dobrev 
7 years ago
Manuela Mancebo's profile image
Manuela Mancebo 
7 years ago
Thony AZ's profile image
Thony AZ 
7 years ago
Rami Abdulrazzak El-Farrah's profile image
Rami Abdulrazzak El-Farrah 
7 years ago
Jay Lozier's profile image
Jay Lozier 
7 years ago

I decided to do an overhaul on my sax with pads and tools I bought from Music Medic a month ago. I brought it to the Pro Shop where Sara did a great job with final regulation and adjustment in just a couple of hours. Now it is back to good as new. I highly recommend their services. 

Jared Chapman's profile image
Jared Chapman 
7 years ago

Frequently asked questions about Musicmedic

How is Musicmedic rated?

Musicmedic has a 4.9 star rating with 64 reviews. 

When is Musicmedic open?

Musicmedic is closed now. It will open at 9:00 a.m. 

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