Munson Medical Center

Jeanette L. 

on Birdeye

3 months ago

I waited in the Munson ER waiting room for seven hours. Then was taken back to a chair in a hallway and spoke with the very kind NP....however, how on earth could THAT be HIPPA compliant? No walls, no curtains nothing separating these chairs in hallway that are all occupied....from hearing all your medical problems and what the doctor has to say? The ER was full of very sick people, vomitting, bleeding, yelling and all having emergency medical problems. Yet they sit in a tiny waiting room/main hallway for hours. My IV g... read more

Brian B. 

on Birdeye

a year ago

Munson may or may not provide quality care, but they sure don't care about an individual's time when it comes to billing. I have attempted to reach them on the phone, portal and by mail. Very slow to respond, unable to reach by phone, even mail takes weeks to get the payments credited. I would hope for more consideration from an institute like this. 

Sheryl L. 

on Birdeye

a year ago

My mother Marjorie Russell-Gaffner had surgery this morning. She had a broken back. Her nurse Kelly was amazing. He was so kind, informative and compassionate. There is not area he could have improved on. Thank you for hiring such an amazing soul. Sheryl 

Brian M. 

on Birdeye

a year ago

Could not be more unhappy with the serice we have received for our loved one. Decisions they make without consulting the family and staff was very unwelcoming. It has been hard to get direct answers for questions asked. I would definetly chose a different hospital next time for my loved one needs. 

Renee P. 

on Birdeye

2 years ago

It me again. Munson Hospital the worst. They put me in a room in the Er waiting room with a door shut. A nurse practitioner came in to see me , listened to my chest, I could hear all the wheezing but she couldn’t, got my chest x ray have pneumonia they gave me a prescription sent me on my way. Then I get a email from the portal saying the doctor talked to me face to face. I can honestly say no one came in except a paramedic that gave me an anabolic to start with and sent me on my way. No doctor. I will be calling ER manager 

Renee P. 

on Birdeye

2 years ago

I came in because of my asthma, they took a Covid test and flu test. I was the 3ed person in here and more people came in and everyone went in before me. I’m still sitting here waiting as non sick people go a head. They say I all depends on your illness that goes first, so everyone who went before me was not ill. I was the only one wearing a mask. Ive been here sense 10:45. Munson medical hospital is a joke. Go down state to hospitals who really care for the people. 

Chris C. 

on Birdeye

3 years ago

While working for Law Enforcement we had taken an inmate to the Munson Hospital in Traverse City. I wanted to commend the ER staff - Dr’s , nurses , paramedics etc who we encountered. Excellent care and service along with awesome care. Our ER nurse was Emily Thompson who was above and beyond dealing with this inmate. She is a true asset to the hospital. 

David H. 

on Birdeye

7 years ago

I went to the Munson emergency room after fainting; which has never happened in my entire life. I was kept overnight for routine testing. Only one test, a CAT Scan, required high-cost equipment, everything else was low equipment cost testing; things I could get in a doctors office or a lab. I was given a low dose of standard high blood pressure medication and was told that often there is no knowable cause of fainting - which is entirely true and sent on my way. However, they failed to notice that I have Papillary Thyroid Can... read more