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Munson Medical Center
- Medical Centers
- Traverse City, MI
About this business
Whenever you are ill or injured, Munson Medical Center (MMC) is standing by with top quality health care northern Michigan has come to trust. We understand that being in the hospital can be stressful for you and your family. From the moment you arrive, well try to make your stay as comfortable as possible. Our medical staff of 420 physicians work together to ensure you receive the right care in the right location, as close to home as possible. MMCs 3,700 employees are committed to our mission of delivering outstanding care w... read more
Location details
1105 Sixth St, Traverse City, MI, 49684, United States
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It me again. Munson Hospital the worst. They put me in a room in the Er waiting room with a door shut. A nurse practitioner came in to see me , listened to my chest, I could hear all the wheezing but she couldn’t, got my chest x ray have pneumonia they gave me a prescription sent me on my way. Then I get a email from the portal saying the doctor talked to me face to face. I can honestly say no one came in except a paramedic that gave me an anabolic to start with and sent me on my way. No doctor. I will be calling ER manager... read more
I came in because of my asthma, they took a Covid test and flu test. I was the 3ed person in here and more people came in and everyone went in before me. I’m still sitting here waiting as non sick people go a head. They say I all depends on your illness that goes first, so everyone who went before me was not ill. I was the only one wearing a mask. Ive been here sense 10:45. Munson medical hospital is a joke. Go down state to hospitals who really care for the people.
While working for Law Enforcement we had taken an inmate to the Munson Hospital in Traverse City. I wanted to commend the ER staff - Dr’s , nurses , paramedics etc who we encountered. Excellent care and service along with awesome care. Our ER nurse was Emily Thompson who was above and beyond dealing with this inmate. She is a true asset to the hospital.
I had an appointment at Munson Medical Sleep disorder clinic on 10/17/19. They failed to bill my insurance for two years. They sent me three statements. Each time I called them and said why isn't insurance billed? Their response was ignore this bill and we will re-bill insurance. So, two years go by and I just receive a statement with insurance paid on 0/23/21. A statement sent to me with a date of 10/15/21 and I called to pay them today and it is already in collections because it is 2 years old. When I had the agent review ... read more
Business response:
Thank you for making us aware of this complaint. I reached out to the patient directly to discuss his concerns. He was very appreciative of my call . Direct follow-up with the leadership team of our Central Billing Office has taken place to review what took place with this particular patient and identify ways we can improve our billing process. Again we appreciate the feedback. Munson Medical Center Patients Relations Department
RecommendedThe nurses and doctors, aka heroes, were wonderful at TC Munson. Very efficient, kind and knowledgeable. Thank you for great care!
I was turned away having a severe cold to get tested for covid by a pretty rude ph. was told to go elsewhere because my insurance wasn't active and he didn't want to bill me if results neg. ended up getting tested at homeless shelter thru tc clinic, they didn't seem to have an issue. at least results are not detected.
My mother, my best friend, was in the CCU for 8 days in late august. I can’t begin to explain how EVERYONE in that unit came together and helped my family and myself toward the end. But I have to make a huge shout out to Jason from the midnight shift... The care that you gave. The heart that you have. I can’t even fathom having a job such as yours... you stayed in the room with me and hugged me so tight when my mother took her last breath. You showed so much care and compassion. (I won’t tell anyone that you cried WITH me) Y... read more
worse hospital in Michigan was first one here still waiting three hour's later and counting place sucks
Can't visit family who are dying???? NO NOTICE of new policy??????? I hope whoever thought this was a good policy suffers the ramifications of it. Hope you get t ok deal with what we get to.deal with....not saying goodbye to your family....or worse...dying alone. Thanks.
Business response:
Hannah, we are very sorry for your loss. If you would like to discuss your situation further, we encourage you to contact our Patient Liaison office. You may reach them at 231-935-5051 or patientliaison-mmc@mhc.net. Thank you, take care.
Frequently asked questions about Munson Medical Center
How is Munson Medical Center rated?
Munson Medical Center has a 3.2 star rating with 977 reviews.
When is Munson Medical Center open?
Munson Medical Center is open now. It is open 24/7.
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