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Mountain View Hospital Emergency Room

3.6

About this business

Specialties We put our patients first and it shows. Mountain View Hospital consistently achieves top ratings and recognition for outstanding quality performance and excellent clinical outcomes. Just consider some of our recent high-quality recognition and performance awards. To achieve this level of high-quality, compassionate patient care, we depend on the collaborative efforts of our entire team, from physicians to support staff. 

Location details

1000 E 100 N, 1st Floor, 1st Floor, Payson, UT, 84651, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.6161 reviews
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Alyssa Alanis's profile image
Alyssa Alanis 
4 years ago

Literally have zero trust in the ER doctors and nurses here. In my experience they’re lazy, unreliable and rude. Brought my son in last night with a fever, sore throat, abdominal pain and diarrhea. Pretty sure this is the one and only place in America right now who wouldn’t offer at the very least a Covid-19 test or CBC based on his symptoms. Nope. Instead, they tell me my child likely has a virus and that they’re prescribing him an antibiotic. Yep you read that right, an antibiotic for a viral diagnosis. The ER doctor could... read more

Business response:

Alyssa, we are so sorry to hear of your concerns! It appears that there may have been some miscommunication and we want to understand more. If you have not heard from our team yet or have follow-on questions, please contact Elaine at 801-465-7051. 

Steve Lynn Kline's profile image
Steve Lynn Kline 
4 years ago

do not go to mountain view hospital ever its a very dangerous place I do not recommend it at all and if you can hold on with out dieing please get to another hospital.. The nursing staff is a joke the hospital must be desperate for a nursing staff to ever hire the nurses I experienced I warn you please do not go there if all possible I can believe there 3 out of 5 nurse rating is even that good I expected alot worse it wouldn't surprise me that the nursing staff had the grand parents fill.out the reviews. LISTEN HELL NO WILL... read more

Business response:

Dear Steve, we have alerted our quality director to your feedback. She would discuss be happy to discuss any concerns about the hospital or your care with you. Please call at 801-465-7051. 

Carrie Blaisdell's profile image
Carrie Blaisdell 
4 years ago

I just got a creditor bill for $10 from a service I got from this hospital in June. I have always paid my bills that I have received from this service. I have NEVER received a bill from this hospital for $10. I would have paid it. It’s dishonest and incompetent to send someone to collections when they have Never received a bill!!!! Please explain this dishonest practice? I can’t believe I have a collections agency after me for $10 that I have never received a bill from. I have done my part as a patient of this hospital and p... read more

Business response:

Carrie, this isn't the experience we expect for our customers at all. Our billing department has been notified of your complaint and will definitely look into it. You may contact Jared directly at 801-465-7231. 

Tracy Ross's profile image
Tracy Ross 
4 years ago

my sister was rushed in after falling and having several seizures, Dr. Egbert was on duty and let me say he has the utmost horrible bedside manner. she was taken back for a CT scan, and bloodwork we waited almost 2 hours for him to come put staples in her head, and than he just walked out not even one word from him. We waited another 2 hours he still never came in to talk to her. However the nurse was very polite and kept apologizing for him taking so long she finally discharged her. Terrible place I hope I never have to go ... read more

Teresa Marie Hutchinson's profile image
Teresa Marie Hutchinson 
5 years ago

I was treated poorly and I have all the symptoms of the coronavirus but they refuse to test me not just that the er nurse blew my vein putting in an iv and left that iv uncovered in my arm for 10 minutes exposing me to a secondary infection I have autoimmune disease this is a joke I was yelled at by the dr. I usually get treated well there but not last night...I was told I probably have the coronavirus so dont expose children and elderly stay in your house BUT REFUSE TO TEST ME..I rather die at home than to ever see that dr ... read more

Walker Beckes's profile image
Walker Beckes 
5 years ago
Drew Briney's profile image
Drew Briney 
5 years ago
Craig Schmidt's profile image
Craig Schmidt 
5 years ago
JaNae Gunter's profile image
JaNae Gunter 
5 years ago

It shouldn't take 2 hours before the doctor comes in when they are not busy 

Frequently asked questions about Mountain View Hospital Emergency Room

How is Mountain View Hospital Emergency Room rated?

Mountain View Hospital Emergency Room has a 3.6 star rating with 161 reviews. 

When is Mountain View Hospital Emergency Room open?

Mountain View Hospital Emergency Room is open now. It will close at 11:59 p.m.  

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