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Mountain Alarm

4.4

About this business

From commercial to residential applications, Mountain Alarm provides the highest quality security, safety and automation backed by the best customer service. Our state-of-the art products and services include security systems, home automation, fire alarm systems, video, managed access, and test and inspections. We are UL listed and offer the highest rated 24/7 monitoring in the industry. 

Location details

4155 Harrison Blvd, Ogden, UT, 84403, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4417 reviews
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Stewart W's profile image
Stewart W 
3 years ago

Customer ********************** team follows up with the consumer to ensure theyre clear on how to troubleshoot the sensor prior calling link interactive team. Way to go link interactive team! 

Business response:

*******, we're glad our team was able to take great care of you. Thank you for taking the time to leave us a review. Many thanks! 

Ruth A's profile image
Ruth A 
3 years ago

******* was knowledgeable, polite and answered all of my questions. 

Business response:

****, thank you for giving us a great review! 

K. M's profile image
K. M 
3 years ago

I made contact with Link Interactive for assistance on alarming my home. Every contact was professional and reassuring that I was getting ******************* and assistance with that equipment. I was NOT rushed with anything on my decisions and I felt that my concerns were addressed in a very considerate manner. I appreciate the help that Link Interactive provided. Thank you to everyone with my experience. I would recommend Link Interactive. 

Business response:

**************, We are so pleased our Link team did an outstanding job taking care of your needs. We also appreciate the time you took to leave us a review. Thank you for being our customer! 

Ben V's profile image
Ben V 
3 years ago

I have had alarm service with Mountain Alarm for over 7 years. They are extremely professional and each associate always goes above and beyond to help. I would highly recommend working with this outstanding company to everyone. 

Business response:

********, thank you so much for taking the time to leave a review. We appreciate the feedback and love that our team is taking great care of you. Much appreciated! 

Dion L's profile image
Dion L 
3 years ago

Reliable service and friendly, knowledgeable customer ********************** representatives. I would happily recommend this company to friends and family. 

Business response:

Dion * thank you so much for taking the time to leave us a review. It is greatly appreciated! 

Jonas J's profile image
Jonas J 
3 years ago

We had an issue with not being able to arm/disarm via the app and the wonderful support, Brianna, was able to get us back without a hiccup! Thank you again! 

Business response:

Thank you so much for taking the time to leave us a review! We are glad our agent Brianna was able to help you with your system. Thank you for being a valued customer!! 

Michael T's profile image
Michael T 
3 years ago

Fantastic sales person. Ask for Jared C*******. Awesome service, highly recommended. 

Business response:

Michael, we're glad you had a five-star experience. Your review is much appreciated! 

Tracy E.'s profile image
Tracy E. 
3 years ago

This company will pretend to shut down your service but keep charging you. They are liars and manipulators. Please go with a reputable company. It’s not worth the cheaper price per month. 

Business response:

Tracy, our records indicate you contacted us in January 2021, we pulled the call recording and verified that at that time you were notified you still had 7 months remaining in your agreement. During that call, you stated you would give us a call back once you decided what to do. Additionally, you let us know there were some issues with your system, our agent offered assistance to help fix those issues, but you declined. On July 2, 2021, you talked with our agent Jen and instructed her to cancel your account, which was now ou... read more

TK's profile image
4 years ago

I had questions/issues about sensor replacements and security access. Julie at customer service handled my queries and provided outstanding support. She was very knowledgeable, professional, responsive and friendly. I could not have asked for anything more. 5 STARS! 

Business response:

********, thank you so much for taking the time to leave us a review. I'm glad *****was able to take care of your needs. We appreciate your business! 

Frequently asked questions about Mountain Alarm

How is Mountain Alarm rated?

Mountain Alarm has a 4.4 star rating with 417 reviews. 

When is Mountain Alarm open?

Mountain Alarm is closed now. It will open tomorrow at 9:00 a.m. 

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