This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mountain Alarm
- Security Systems
- Lakewood, CO
About this business
A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.
Location details
7276 W Mansfield Ave, Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a homeowner of a condominium. I was billed by my *** for a service done by Mountain Alarm ****************************** The *** required me to pay a bill, but gave no explanation of the reason for the services that were performed. I contacted Mountain Alarm ***************************** to get clarification on the charges and also the nature of the call to do the services. Any explanations on the bill are in code or abbreviations that are indecipherable to a layperson. I spoke to ******, and in her words the work done ... read more
Business response:
*****, we apologize for the frustration you have experienced. The services that were requested by your *** to perform necessary state-required repairs on the Fire Alarm were completed and were billed directly to your ***. The *** at their discretion has determined that the source of those issues was partially caused by devices within your unit and they billed you for part of the service charges. Weve been in communication with the *** representative to explain our invoicing, and the *** has requested that you contact the ***... read more
Great customer **********************, they go the extra mile to help their customer.
Business response:
*****, thank you so much for taking the time to leave a review. We are grateful our team has taken such great care of you!
Good customer **********************, fast response and sending me a sensor to repair my system.
Business response:
******, we loved to hear about your experience. Thank you for being our customer!
Top notch customer **********************. So much better than my former alarm system provider.
Business response:
****, glad to hear our team has provided you with awesome service. Thank you for being our customer.
I have had this Link interactive/alarm.com service for eight years now. I did have to upgrade the panel and thermostat last year because the old panel used old mobile technology that was being retired by the mobile carriers. It has worked great over eight years and their customer ********************** has always been more than exceptional whenever Ive had to call. I would definitely buy their product again if I moved to a different house and needed a security system.
Business response:
*******, Thank you so much for taking the time to leave us a review. We are grateful you've had a great experience with our team and appreciate your business!
Excellent telephone support each of the few times needed over the past 9 years
Business response:
Norman, thank you so much for taking the time to leave us a review. We appreciate you and your loyalty to our company over the past 9 years. Looking forward to many more years to come!
Very reliable, great customer ********************** and exceptional support. The support team spent practically an entire day working with me by text to install an upgrade to my security system.
Business response:
******, thank you so much for taking the time to leave us a review! We truly appreciate your business and are glad our team was able to assist with your upgrade!
This is a wonderful alarm company. ***** was beyond exceptional in identifying my needs and helping me to choose the right equipment to accomplish my goals. 10 out of 10. They have made me a lifelong customer.
Business response:
****, thank you for taking the time to leave us a review. ***** is a wonderful team member and we are so glad he took great care of you and provided exceptional support. Many thanks!
*********************************** was excellent. She got me what I needed very promptly and answered my concerns respectfully, competently and professionally.
Business response:
Thank you for taking the time to leave us a review! We are so glad ******* took great care of you and appreciate your business.
Frequently asked questions about Mountain Alarm
How is Mountain Alarm rated?
Mountain Alarm has a 4.7 star rating with 553 reviews.
When is Mountain Alarm open?
Mountain Alarm is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com