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3101 Pacheco Rd, Bakersfield, CA, 93313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The Service Dept is awesome. Troy Thompson is a rock star.🤩The guys in the Parts Dept are on their game.I've gotten accustomed to the Sterling Standard of Service!
Business response:
Thank you for the kind words! We appreciate your business and thank you for servicing your vehicle here!
I love going to get my car serviced there! For many reasons: first they’re not trying to flip me in another vehicle. They are very personable and know my name and take all that paper and plastic wraps out of my truck when I get it back. I work with Christie and everyone I come in contact with me still says hello and asks me how my day is. Nice waiting area with hot cocoa 😝 Great customer service cannot boost enough!!! Try them! They offer Uber also! Or free loaner so who wouldn’t use their service, even if you didn’t buy yo... read more
Business response:
Joymarie, thank you for your loyal business and taking the time to write this very nice review of your experiences in our service department. We appreciate you and are glad to hear that your time spent with us has been good.
Deviation in pricing for services. Went to parts to order a product quoted $150 had service install paid labor as expected but product price was increased to $200. Unexpectedly increased. Not conducive to repeat business.
Business response:
Vince, thank you for your business and taking the time to rate your experience. We have shared your comment regarding our part quote discrepancy.
The most competitive prices and staff is very helpful and professional. I recommended Frank Romero, he is so patient and has a great attitude and knowledge of cars. 100% recommended!
Great service and friendly salesman!
Business response:
Thank you for the recommendation!
I love dealing with Rosie. She always takes care of us.
Business response:
We appreciate your input, Brenda. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! We are open and here to assist you with your automotive needs during this uncertain time. Please visit us at https://www.beckmastensouth.com/ for more information. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net
Highly recommend Courtesy for your vehicle purchase. Easy to deal with. See Jeff Hoon or Bill Baxley Loving my new 2021 GMC Yukon AT4. This vehicle is awesome!!
Business response:
Judy, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Courtesy Buick GMC to have earned it. We hope to see you again in the future and make your next visit even greater than the last! Take care!
Great customer service, i was in and out very quickly too! Evan was a great help, i had called a few different locations and he was able to help me with what i needed!!
Christian at the service desk was fantastic. He gave me lots of information and talked to me a few times because parts needed to be ordered. The car was fixed on time.
Business response:
Gary, we thank you for allowing us to service your vehicle and your kind words for our associate, Christian. We are glad to hear that all is resolved.
Motor City Buick GMC has a 4.7 star rating with 7,165 reviews.
Motor City Buick GMC is closed now. It will open at 8:00 a.m.
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