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Moss Bros. Chevrolet
- Automotive
- Moreno Valley, CA
About this business
In 1921, "Red" Moss, Sr. opened his first dealership in Blythe, California. Little did he know that his small dealership would be the genesis of an automotive legacy spanning four generations of hard working, dedicated professionals who personify the American dream.He opened a Dodge dealership in Riverside, CA in 1938. His son "Ade" Moss, Jr. later joined the ranks and they opened the nation's first auto center in 1965, called "The Riverside Auto Center." Red instilled a "customer-first" approach for the car business in Ade,... read more
Location details
12625 Auto Mall Dr, Moreno Valley, CA, 92555, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:30 p.m. | |
| Sat | 9:00 a.m. to 9:30 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
Do not go to them, don’t matter if it’s a new or used ride you want. They gave me the run around, we had threatened to go to the state just for them get me new paper plates, & LEE in finance needs to LEARN how to TALK to PEOPLE
Business response:
My name is Dave Oley and I am the General Manager. First I would like to thank you for taking the time to allow Moss Bros to earn your business. I see here your experience wasn't everything you hoped for, and I am responding because I would like to get involved and show you that Moss Bros. cares deeply for their customers, and is willing to go above and beyond. We have been in business for almost 100 years and that only comes from constantly taking care of customers, and I would like an opportunity to do that for you today. ... read more
Over 30 inquiries on our credit score you guys didn’t pay off our vehicle yet so now their is a late payment and we have 2 make two payments on it now your sales manager doesn’t return phone calls lied to us said the check for the car was being sent to capital 1 over night called talked to someone else they said the check was never sent because the deal hadn’t gone through you guys are straight F$?$ing us right now and playing games I don’t buster stand your tactics of lying. I wouldn’t ever recommend you guys to anyone and ... read more
Business response:
Dear Richard, My name is Dave Oley and I am the General Manager here at Moss Bros Chevrolet and I would personally like to get involved with this and see what I can do to help you. Please call me at 951-485-3500 x3122 Thank you and I look forward to speaking with you.
I was repeatedly lied to and talked to in a demeaning manner. Was lured to the lot with a quote in writing that was not honored. My credit was checked twice... so I now have 2 inquiries on my credit for the purchase of 1 vehicle. I am a very unhappy customer! I will be writing reviews everywhere possible. Nobody should be treated in this manner.
Business response:
Hi Daniell, I am sorry to learn this, please allow me to step in to help resolve your concerns. Give me a call at your earliest convenience and I will be happy to personally assist. We remain open and ready to serve our customers. 951-485-3500 ext 3122. Dave Oley - General Manager.
RecommendedOur sales lady Maria Muniz was very helpful and professional !!We Highly recommend her to our friends and family!!
Honest service would be nice
Their service dept is terrible. Did work on our truck that we did not authorize. Called us liars and held our truck hostage until we paid. We originally went in for a AC program that was under warranty. The AC went out again after 3 days. I will now pay to have it done correctly. Will never return to their service dept!
omg I dont understand why its takes so long to get my key mind you we got the car In September 2019 3 months to get the key now I'm getting the key programmed my appt was at 8am got here at 7ish its 9am now still no car dont get why even make a appt if I'm going to sit forever
Go see Scott Eggerichs, he was super nice and helpful. made our process smooth and quick. Charles in finance we great too! Very happy we went all the way to MoValley from Fontana.
Scott has made our experience at moss not only comfortable but fun and a great experience. Scott has been very professional and very kind. We will be back to buy another car soon and we will let our friends and family about his service. God Bless
Frequently asked questions about Moss Bros. Chevrolet
How is Moss Bros. Chevrolet rated?
Moss Bros. Chevrolet has a 3.9 star rating with 1,552 reviews.
When is Moss Bros. Chevrolet open?
Moss Bros. Chevrolet is closed now. It will open at 8:30 a.m.
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