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Moses Ford Pre-Owned

4.1

About this business

Location details

2115 Cleveland Ave, St Albans, WV, 25177, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.1302 reviews
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Susan Wilson Marler's profile image
Susan Wilson Marler 
recommend  Recommended
5 years ago

Really great experience! Super customer service and sales rep (Jacob) that my husband and I worked with was very knowledgeable, friendly and customer oriented. Sales, finance and service personnel overall have been great. Highly recommend Moses! Have purchased several vehicles with them. 

Business response:

We appreciate your business and kind feedback! Glad Jacob could take great care of you. Thank you for choosing Moses! 😊 

Okey Harless's profile image
Okey Harless 
recommend  Recommended
6 years ago

Staff in sales and service that I work with are friendly and friendly. They are try hard to make sure my needs are meet. 

Business response:

We are glad we could take good care of you! Thank you for your valued business! 

James Crouse's profile image
James Crouse 
recommend  Recommended
6 years ago

Great deal and easy to do business with The Moses Ford group. Everyone was awesome. Thank you. 

Greg Guinn's profile image
Greg Guinn 
6 years ago

Took my 2018 F-150 in for the Works Promotional offer for $29.95, plus the annual inspection sticker for a grand total of $80+ dollars , I asked them about a slit on the outside of the right front tire, they said they would look at it, so when they let me know that the truck was ready I asked them about the tire they said they did not look at it,or forget or just no communication, and now I have to take it back, they left some of the old sticker on my front windshield, And another sticker I had on there for representing the ... read more

Scott Morris's profile image
Scott Morris 
6 years ago

Took vehicle for the Works and found that they hadn’t rotated my tires. They checked it on the paperwork and charged me. After thought did they really change my oil Wouldn’t trust them 

Business response:

We apologize for the miscommunication Scott! We want to make sure all our customers have a great experience. The service manager will be in touch today to see if we can get this resolved for you! 

Eric Newsome's profile image
Eric Newsome 
recommend  Recommended
6 years ago

They did a good job repairing the damage to my truck, but not so good matching the paint on my bed. It’s darker than the rest of my truck and is very noticeable . 

Business response:

Thank you for the feedback. We will pass that along to the manager. 

Matthew Martin's profile image
Matthew Martin 
recommend  Recommended
6 years ago

I bought a 2020 Explorer ST over the weekend. I must say this was the smoothest transaction I’ve ever had with a dealer. It’s a difficult time with this virus but the paperwork was ready in minutes and we were learning all the options and on our way within an hour. The Finance manager was great and very helpful and Austin our sales person was great and took his time showing us everything in the hot weather. I highly recommend them! 

Business response:

So glad Austin and the team could make this a smooth process for you, Matt! We hope you are loving your new vehicle and thank you for choosing Moses! 

David Lewis's profile image
David Lewis 
recommend  Recommended
6 years ago

I bought a 2020 Ford Mustang from Moses. I found them to be very professional, easy to work with, negotiated a very fair price with no hassle at all and the car was delivered to my home, and in just a few minutes the paperwork was done. Couldn’t ask for a better dealership. Thank you guys. 

Business response:

Thank you for the nice review David! We appreciate your business and hope you are loving your new Mustang! 

Ronnie Adkins's profile image
Ronnie Adkins 
recommend  Recommended
6 years ago

I had my car serviced today at 2 o’clock Dave and his crew was amazing. Thank you so much. And Austin little is a wonderful salesman transaction went very smoothly you all are the best Thank you 

Business response:

So glad our sales and service teams could take great care of you, Ronnie! Thanks for choosing Moses! 

Frequently asked questions about Moses Ford Pre-Owned

How is Moses Ford Pre-Owned rated?

Moses Ford Pre-Owned has a 4.1 star rating with 302 reviews. 

When is Moses Ford Pre-Owned open?

Moses Ford Pre-Owned is closed now. It will open at 9:00 a.m. 

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