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Parts Dept
9201 Metcalf Ave, Overland Park, KS, 66212, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Based on duration of staff they were friendly and responsive. Unfortunately we made a purchase otherwise as there was inconsistency on vehicles availability. If asked, I'd recommend the dealership in hopes the next person's experience can be better
Business response:
Thanks so much for posting a review of your experience and bringing it to my attention. I'm very happy that you found a vehicle even though it was elsewhere. However, I truly appreciate the thoughtful feedback in your post and will look for ways to improve our availability in vehicles. If there's anything I can do for you or if you have any suggestions as to how we might achieve a 5-star rating, please feel free to reach out to me. Thanks again for coming to see us and posting about your experience. -Karl Kramer, Communicati... read more
They were very courteous and helpful.Unfortunately the vehicle sold before I got a chance to see it.
Business response:
Hi, Joe! Thank you for the five-star review. We look forward to helping you purchase a vehicle in the future.
great!
Business response:
Kim, we are very happy that you had a great experience at McCarthy-Morse Chevrolet.Have a great day!
Good first touch. Friendly. Had the car waiting for me to drive. Didn't find the right car for me but will return to shop again. Thank you.
Business response:
Thank you for your comments and we will look forward to seeing you again and to work to earn your business.Have a good day.
Nice very helpful staff
Business response:
Kathy, thank you for your comments and for your business. Have a nice weekend.
They were very helpful and courteous, they even made a video of the car I was looking at and emailed it to me, very nice of them.
Business response:
Leslie, thank you very much for your business and yes it is our goal to take great care of our customers and provide a quality and personalized guest experience.Have a good day.
Overall experience good. Couldn't get to target price on vehicle. Everyone at the store was professional, friendly and courteous.
Business response:
John, thank you for working with us on the price.We value your business and are very happy our Team Members took great care of you.Thank You
Offered a price and never heard back. The salesman asked me if I had any questions on Sunday, after test driving on Friday. I emailed asking if my offer was accepted and a non-sales person replied saying it had already been sold and asked if I was interested in them looking for a car in the price range I offered on the Camaro. They marked it up by about $2,500 bucks.
Business response:
Krystal, we understand your frustrations, but the vehicle did sell on Saturday.The vehicle was priced to the Kansas City market's value for this vehicle type and we work hard to ensure all vehicles are priced relative to the market, this way our customers can know we are very competitive and relative to the market. I'm sorry this car did not work out but I would like to continue to work to earn your business.Thank You.Best, Karl Kramer, Communications Director, 913-800-1155, kkramer@mccarthyautogroup.com
Response time was amazing. Matter of minutes! Great bunch of people. I hope to be doing business with them very soon.
Business response:
Terri, thanks for your review!We're happy to hear that we provided you with prompt service.We look forward to seeing you, just let us know if we can be of help again!
Morse Chevrolet, Inc. has a 4 star rating with 102 reviews.
Morse Chevrolet, Inc. is open now. It will close at 8:00 p.m.
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