This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Morrie's Minnetonka Ford
- Car Dealers
- Minnetonka, MN
About this business
At Morrie's Minnetonka Ford, you'll find the best selection of new Ford cars and SUVs, new Ford trucks, and all makes and models of used cars, used trucks and used SUVs. Visit our website and browse our inventory, schedule car repairs, and apply for financing.
Location details
13400 W Wayzata Blvd, Minnetonka, MN, 55305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I wouldn’t even give morries Minnetonka Ford a 1 star review they are so VERY UNPROFESSIONAL!!! I can’t begin to explain the frustration! I am currently sitting here lost because I brought my truck here for service because they sold it to me broken and they can’t even find my vehicle!!! I have to threaten to call fox 9 and come to the shore and complain to get any type of help of response from them. Please do you self a favor and never go to them. They sell vehicles they know are broken and just fix them up a little to make ... read more
Business response:
Ms. *****, I'm glad that the team at Morrie's was able to take care of the issues you were experiencing. I do apologize for the confusion with delivery. I understand that we had to send the vehicle to a different store and it was after some of our service team left. I'm more than happy to speak further if you'd like. We truly appreciate your business. **************************
Bought a brand new F150 IN 2015 and before warranty ended I took the truck to the shop to fix the issue. Well now around 11 times I took the truck with the same issue and keep dishing $ for service and parts problem was not solved yet. I just wish this truck to be hit by a lighting because Morries and Ford just keep making me as a fool. I really feel like a clown with this back and forth and problem never gets escalated. My theory of buying a brand new vehicle would cover me from problems... guess not with Morries.
Business response:
Ms. Thomas, I just received your message this morning and had our team reach out immediately. I appreciate you bringing your concern to my attention. It sound like our service manager got in touch with you and has you scheduled for service. I'm glad we were able to reach you. Please let me know if there is anything else I can do.
Salesman was great. They had the features of cars we wanted and the pricing was very competitive. Issue is the finance department. Sat for 5 hours, finally got final payment information right before they closed after we had sat 5 hours. We knew what we wanted within a half hour into our visit. Beyond exhausted after sitting 5 hours. We do take accountability for not fully asking questions or understanding what we signed, but they trick you with their warranty programs. They apparently only offer a lifetime warranty which is ... read more
Business response:
It sounds like there was a misunderstanding. I'll certainly have our finance manager reach out and explain in further detail.
Terrible experience over the course of over a dozen visits. Unable to diagnose the issue with both a sunroof and multi contour seat issue. Told me nothing was wrong or they were unable to recreate the issue and pulling out of the lot I experience the issues again. After the 6th visit for the seats I was told by the service mgr that he personally sat in the truck for over an hour and there was no issue. I asked to show them the issue with a service tech and they were reluctant however finally allowed it earlier this year and ... read more
Frequently asked questions about Morrie's Minnetonka Ford
How is Morrie's Minnetonka Ford rated?
Morrie's Minnetonka Ford has a 4.2 star rating with 2,399 reviews.
When is Morrie's Minnetonka Ford open?
Morrie's Minnetonka Ford is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com