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Morgan & Morgan
- Legal
- Brunswick, GA
About this business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you the best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $15 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if... read more
Location details
777 Gloucester St # 400, Brunswick, GA, 31520, United States
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Morgan and Morgan is handling my slip and fall case that occurred in March 2021. Communication between my paralegal and me has been difficult and I usually reach out to him to get a status every month or so. I emailed him on October 13, requesting a status and have yet to receive a response. I have called and emailed "Client Experience" on 6 separate occasions since October 13, and have yet to get a response. How difficult is it to keep your clients informed? Isn't that part of their job? I am very frustrated and cannot rate... read more
Business response:
Hi Lourdes. Thank you for bringing this to our attention. We are sorry that your experience did not meet your expectations as we strive to provide a stellar experience to all or our clients. We will share this to our management team to investigate further. Thank you. Judith - cx@forthepeople.com - Client Experience Team
My girlfriend slipped and fell inside a gas station was severely injured.And REAL injured,not *I'm out for money injurered*like most clients.After taking on her case.After dozens of visits to doctors,all of whom confirm she has a concussion and the x-rays showing how bad her injuries are.I haven't had a decent night's sleep since because the pain.Out of the blue this morning,she recieved an emotionless phonecall just stating they are dropping her as a client and would give no answer why.....I come online and fine hundreds of... read more
Business response:
Christian, Thank you for your feedback on your experience with our firm. We take negative ratings very seriously and are constantly striving to improve. Unfortunately, I am not able to locate your information with us. Please feel free to call or email so we can do our best to further assist you. Thanks, Client Experience Team - Judith - cx@forthepeople.com / 888-670-2630.
Back in late August, 2022, I called M&M about *********** lawsuits. I talked to an advisor over the phone. They took my contact information and information about the time I served there as a Marine and some health issues that I have. She reviewed and politely told me they could not take my case. So I contacted ************* and they took my case. Then a couple weeks later I started getting frequent calls from M&M about my *********** "case." I explained I did not have a case with them, so they stated "No more calls." But ... read more
Business response:
Good morning Larry, Thank you for your feedback and letting us know about these issues. I've made sure to pass this feedback up, so that it can be resolved on our end. We are also very sorry that we were not able to help you with your case. We strive to help everyone that we can, but there are many factors that go in to determining whether we can take on a case. We are happy to hear that you were able to find representation and hope that you will give us another chance if you ever need help in the future. Thank you,
The initial process was very very encouraging and simple. Shannon, our intake person, walked us through the process step by step supplying clear explanations along the way.
Business response:
Thank you Dominick for reviewing us and for your kind words. Have an amazing day! Judith - cx@forthepeople.com - Client Experience Team
Morgan & Morgan helped me through from start to finish and kept me informed through every step.
Business response:
Thank you for your review. We will make sure to share this with the rest of the team. Have an amazing day! Judith - cx@forthepeople.com - (888) 488-0018.
They settled my case fairly quickly. I didn't receive as many updates as I would have preferred but overall they did a good job.
Business response:
Trina, thank you for your review and kind words. Have an amazing day! Judith - Client Experience Team - cx@forthepeople.com
This is a really shady company. I was attacked by a pitbull and I contacted them and they said they would help me. They sent out three with request for homeowners insurance and since they didn't get a response, they delayed in contacting me at all I had to call them approximately 10 times to get them to write a letter saying that they did not want to do business with me. This was in March 2022 it's October 2022 and my insurance company said that by me calling them that I had a second insurance and it screwed up my life ever ... read more
Business response:
Lou, I am confused at your complaint. We have on record that you were requesting to cancel the representation early on in June. We understand the frustration that our firm was not able to assist you further, however, your complaint after months of not being a client is not fair to our firm. We truly are FORTHEPEOPLE and take deep pride in the service we provide. Thank you - Client Experience Team - cx@forthepeople.com - Judith
I filed a complaint with M&M against an employer for discrimination around the middle of August, 2022. I waited about 2 weeks and called for an update since I had not heard anything. I was told it was "under review". I called about 4 more times from August until the middle of September and each time I was told it was still "under review".. In the meantime, I was still waiting for a response from them on the status of my case. I didn't even know if they were going to take the case. On September 22, I called and was told my ca... read more
Business response:
Ginger, I am sorry to see you feel this way about our firm. We truly are FORTHEPEOPLE and take deep pride in the service we provide. There are many factors that go into accepting a case and unfortunately, we cannot accept all claims. Please know, we take all feedback seriously and are always striving to better our company for our clients.Thank you, - cx@forthepeople.com/ 888-670-2630 - Judith
I received outstanding support from M & M regarding my auto accident. They provided case updates as required. This was my first time dealing with an accident that required legal action and was very concerned how it would be resolved. The case initially began with the first team (attorney and case manager) then after several months of negotiations moved to second team in litigation. It settled after 17 months, but it was worth it. M&M provided outstanding service, providing sound advise throughout the entire process. Thank yo... read more
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 4.1 star rating with 1,118 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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