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Morgan & Morgan
- Legal
- Brunswick, GA
About this business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you the best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $15 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if... read more
Location details
777 Gloucester St # 400, Brunswick, GA, 31520, United States
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If I would've done my homework and did my research...I would have NEVER chosen this law firm. I gave this "law firm" my accident and injury case in June 22 and it's been nothing but unprofessional. I have to call and email the case planner, litigation team every few weeks to see the status of my case. Every time, I would call, most times, it goes straight to voicemail. I went to all the MRI appointments, doctors that they suggested (Psychologist, Podiatrist and etc) and therapy without fail. I even did the UNDEROATH intervie... read more
Business response:
This is Tariq with the Client Experience team and I am truly sorry you feel that way. I have been able to locate your file and will be assisting you to address your concerns. If you need to provide any additional information, please feel free to contact a member of my team at cx@forthepeople.com or 888-488-0018.
I contacted Morgan and Morgan about an issue and my inquiry did not make it past the scripted pre-screened interview. It's my opinion that if Morgan and Morgan does not anticipate making a ton of money from a potential case they want nothing to do with it. Which is contradictory to their commercials that they put out there. Another case, different than the one noted above, was referred to Morgan and Morgan, and AGAIN, it didn't make it past the scripted pre-screening. And in this case, Morgan and Morgan called me. It is my o... read more
Business response:
This is Tariq from the Client Experience team and I am sorry to hear the news. There are many reasons why we cannot assist with a case, but it certainly does not mean that there is no case. We urge you to reach out to another law firm to try to get your matter resolved. We appreciate you considering us and wish you the best of luck. (888-488-0018 / cx@forthepeople.com)
This place is beyond useless, was told I don't have a claim which I agreed with and now for the last 2 weeks the automated service calls me and leaves a voice-mail for me to call them back. I'm fed up. Stop calling my number or the next call I receive from your office I will be forced to file harassment charges. Hopefully we understand each other.
Business response:
Good day Jennifer, you requested a consultation from our firm, we attempted to reach you several times to complete that consultation per your request. I have removed your request from our records. If you happen to change your mind please reach out to us. Have a great day! Tariq
The company seemed great at first when I initially filed my case but once I submitted all the information the communication stopped. It has been 7 months and I have never spoken to an attorney. I left several emails and phone messages for the paralegal and attorney. I will be retaining a new attorney and DO NOT recommend anyone using this company!
They are more interested in collecting data than representing clients. They spent most of a half hour on the phone asking questions that were not related to the case only to say they wouldn't take my case, no reason given. They had a simple workplace injury case and several months ago a simple medical malpractice misdiagnosis case, didn't accept either one. Don't waste your time with them!
Business response:
I'm sorry we were not able to help you with your case. There are many reasons we consider when taking on a case. We hope you call us in the future should you need our services. If you feel you didn't receive sufficient attention to your claim, please reach out to our team directly and I will make sure we follow up with you. Thank you! Tariq- cx@forthepeople.com or 888-488-0018.
The worst. I'm sorry I paid them to do some work. The person that answers the phone needs an attitude adjustment. Waiting since June to hear about my case, they claim it was filed. But court claims it was not filed. Will not recommend them.
Business response:
This is Tariq from the Client Experience team and I am sorry to hear about your experience. Please reach out to my team so we can locate your file to further assist. We strive for excellent customer service and if there is something amiss, we want to make it right. Please reach out to my team at cx@forthepeople.com or 888-488-0018 Looking forward to hearing from you!
Message sent to: Good Afternoon Mr. Morgan, Four months ago I retained Attorney Albert *******, for a injury case and Attorney Sarah ****** for a product liability case..The incident transpired on (6/27/2022), Four months later, (after keeping all the doctors appointments), I am told that neither no longer represent me and what was the reason..Can you please explain what is going on and why all of a sudden, I have no representation and stuck with medical bills from appointments, the lawyers so addamately, asked me to ke... read more
Business response:
Although as a firm we strive to assist everyone we can, in some cases we unfortunately do have to discontinue representation. It would not be appropriate for Morgan & Morgan to publicly discuss the specific reason for declining representation in this or any other case. I wish you all the best, Tariq (cx@forthepeople.com / 888-488-0018).
My case manager never called back or explained what I was signing. The documents just showed up in my email. I called customer service they connected me with the lawyer but then the lawyer charged me for the phone call when all I wanted was to talk to the case manager. Last, costs deducted on top of the 40% Attorney fee. What's the attorney fee for if not used for the case. Almost 1/4 of what was left went to costs. I don't think they are for the people more for their pockets
Business response:
This is Tariq with the Client Experience team and I am sorry you feel that way. I have been able to locate your file and will be assisting you to address your concerns. If you need to provide any additional information, please feel free to contact a member of my team at cx@forthepeople.com or 888-488-0018.
For the people? My assigned attorney has horrible communication. Said that they saw I called but never called me back till 2 weeks laters just sent his paralegal. No update as and when I finally speak to the attorney he was speaking to me in the most condescending way. Like I was an inconvenience to him even though I am the client. Worst experience ever
Business response:
Hi Imara, we're sorry to hear that we weren't able to provide you with the best experience possible. Your feedback has been received and has been addressed within the team. If you need anything further or have any other concerns, please feel free to call or email us at cx@forthepeople.com - 888-670-2630 Ashley
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 4.1 star rating with 1,118 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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