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Morgan & Morgan

4.1

About this business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $13 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the... read more

Location details

20 North Orange Avenue Suite 1600, Ste 1600, Orlando, FL, 32801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.113,945 reviews
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Quansa S's profile image
Quansa S 
6 months ago

Terrible company I had a hit and run truck accident last year and they barely kept in contact with me. The first case manager never did her job and after she was let go, the second one didnt do anything either. They had my case for almost 7 months and I waited two months before getting any treatment then they waited to tell me that they couldnt help me and dropped my case out of nowhere. I had to end up starting all over with a new firm *** dont ever use this company ever! 

Business response:

Hello, were sorry to hear about your experience and appreciate you sharing your feedback. Our goal is always to provide clear communication and dedicated support, and we will use this feedback to improve our processes moving forward.Upon reviewing your file, we see that you spoke with your Case Manager yesterday regarding the status of your claim. They explained that, after a thorough investigation, no coverage was found and discussed your options on seeking treatment moving forward.If you have any additional questions or co... read more

VALINDA B's profile image
VALINDA B 
6 months ago

My biggest complaint is that I have been tryimg to find out some information on my case. Ive called 10 or more times been sent to voicemail and never received a call back. Very Disappointing. 

Business response:

******, thank you for your feedback, and Im truly sorry to hear about the difficulties you've experienced in reaching us. We understand how frustrating it can be to not receive a timely response. This certainly isnt the level of service we aim to provide. Ill make sure to pass this along to the appropriate team to improve our communication moving forward. In the meantime, if youd like to provide more details about your case, please feel free to reach out directly or provide a preferred contact method, and we will prioritize ... read more

K. U.'s profile image
K. U. 
7 months ago

Morgan and Morgan are a poor excuse for attorneys, and none of what they advertise is authentic. This company is not for the people as it claims, and you are lucky if you get to speak with someone who is going to be honest with you. I have a host of grievances yet I will only be repeating what they are still practicing, which are poor communication, lack of client updates, feeling ignored by lawyers, high fees that are not transparent, cases dragging on for long periods, difficulty reaching representatives. And no one should... read more

Business response:

Hello *****,Im really sorry to hear about your negative experience with Morgan & Morgan. Its clear youve faced a lot of frustration, and I understand how that can be incredibly disheartening, especially when youre trusting a firm to advocate for you during such a challenging time. Communication and transparency are crucial in any legal situation, and it sounds like you didnt receive the level of service you were hoping for.If you havent already, Id recommend reaching out to our Client Experience Team directly to voice your c... read more

J. B.'s profile image
J. B. 
7 months ago

I hired M&M back in 2024. Attorney ***** ******* was the attorney assigned to me. The company was very delayed in most communication. The attorney kept referring me to very low budget and unsafe environments for pain. Then referred me to locations that were literally in other citys. When I decided to close the case, he suggested I continue treatment, but also expressed he doesnt care, hes just an employee. Further more- he kept advising the lawsuit could be substantial if I was will to get surgery- however, I had great conce... read more

Business response:

Thank you for sharing your detailed feedback with us. Were truly sorry to hear about your experience and the concerns youve raised. Please know that your feedback is valuable and will be reviewed internally to help us identify areas where we can improve.We understand how frustrating this situation must have been for you, and we appreciate you taking the time to bring it to our attention. If there is anything further youd like to share, please dont hesitate to reach out directly.-Client Experience Team************************... read more

Bill K's profile image
Bill K 
7 months ago

Progressive/MorganMorgan to render inaccuracies to help the opposing party that Fled Auto Accident scene, Speeding, Not covered on Insurance cards. They even did a ************ report. Their purpose was to mitigate my injuries despite witnesses who drove me there and out, established injuries by Specialists that outrank an NP, i have Imagery to counter false CT scan. ****** CT scan they ran me thru irregular 3 or more times like they did not know what they were doing. So evidence is substantiated that at ** ****** rendered f... read more

Business response:

Mr. ******* ********, we are sorry to hear about your experience. As we responded to you recently on another platform, we have been attempting to reach you to no avail. We ask that you please contact our Client Experience Team at ******************* or by phone at ************** in order to address your concerns. Thank you!Client Experience Team 

Judith O's profile image
Judith O 
7 months ago

I would never use Morgan and Morgan again. My car accident was in September 2022. When I signed up, I was told the fee was 33%; I thought this was high but worth it. I later discovered that this 33% only applies to the insurance company's first offer. Then it jumps to 40%. This detail was buried in the fine print that I missed, leaving me feeling misled and disappointed. They 'lost' my file and I was given a paralegal who told me so many different stories I had no idea what to believe. I was bounced to three or four differen... read more

Business response:

******, thank you for your feedback. We are sorry to hear about your experience with us. Please reach out to us so we can look into this for you. Thank you! 

Chris O's profile image
Chris O 
7 months ago

Morgan and Morgan pursued my case in March of 2023. They let me case drag on for 8 months. Called me while I was at a dealership getting a new car and told me they were no longer able to represent me or my case. Ive endured thousands of thousands of dollars in medical bills during that 8 month span. When I was called I was told to reach out to a different firm. That firm, on site, told me they would not be able to represent me. Morgan and Morgan decided to take on a case that they knew they could not handle and left me, a lo... read more

Business response:

Thank you for sharing your feedback. We are truly sorry to hear about your experience and the difficulties youve faced. Your concerns about communication and the handling of your case are taken seriously, and we regret that we were not able to meet your expectations. If you would like to discuss this matter further or provide more details, please feel free to contact us at ******************** Your feedback is important to us as we continuously strive to improve our services. 

Randy T's profile image
Randy T 
7 months ago

Morgan & Morgan put someone on the phone who spoke English as a second language his name was ******* and he stated he is a medical doctor to help with a malpractice case. I asked him what kind of doctor he said he's a general doctor I asked him where he went to medical school he said hold on let me look that up and I said that should roll off your tongue he did not know basic anatomical structures he knows nothing about medicine he's never gone to medical school he is a fraud and his employer must know he's a fraud 

Business response:

Thank you for bringing this matter to our attention. We take such concerns very seriously. We apologize for any confusion or frustration you experienced. Please feel free to contact us directly at ******************* so we can further investigate and address your concerns appropriately. 

India H's profile image
India H 
7 months ago

I had an unfortunate premises accident a couple of years ago and hired Morgan and Morgan. The process was handled with satisfactory communication, despite having a bit of a turnaround of case managers/personnel (believe 4 or 5 total: ******** ******* ****** ****, *******) and two attorneys (******** ***** and ultimately, my HERO: **** ******* (highly recommend lol). They told me what was needed, did not exaggerate on the outcomes and was honest on the time frame for estimated completion. They asked me what I lost/expected fo... read more

Business response:

Thank you for your feedback! 

Frequently asked questions about Morgan & Morgan

How is Morgan & Morgan rated?

Morgan & Morgan has a 4.1 star rating with 13,945 reviews. 

When is Morgan & Morgan open?

Morgan & Morgan is open now. It will close tomorrow at 12:00 a.m.  

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