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Chantilly VA Cadillac Dealer open since 1966. Selling used cars and trucks of all makes and models. We can also locate vehicles across the country and providing shipping to any location. Offering service for Cadillac warranty repairs, repair service for all makes and models with fleet discounting for large volume operators. Originally located in York, PA and migrating to Tyson's Corner VA in 1977 we are locally owned and operated. Feel free to ask us any questions or give us your feedback anytime. Just write to: socialmedia@... read more
25440 Pleasant Valley Rd, Chantilly, VA, 20152, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:30 a.m. to 5:00 p.m. |
I worked at Moore Cadillac for three years. The personal and middle management were great to work with. One big red flag is the GM Dave. In my opinion, he is not a good human being. No people skills. NOT able to communicate, listen or learn from his greatest assets (his employees). If you are thinking of employment at Moore Cadillac, tread lightly. Lou
Poor service experience. I had a simple issue with a hanging bumper and twice they claimed to have fixed it, only for me to show up to find the car in the same condition. They also refused to deal with a technical issue involving super cruise because they did not want to deal with OnStar. Overall it was a huge waste of time taking my car here for service. Don't bother!
I had a very disappointing and unprofessional experience at Moore Cadillac. I brought my vehicle in for service, and when I arrived to pick up my vehicle, I was told by Dennis Orts, the service manager, that I owed $75 for the “time he spent on the phone” trying to reach my warranty company. At no point was this charge disclosed to me in writing or over the phone. I was never notified in advance that simply making calls on my behalf could result in an extra fee. When I questioned this, Mr. Orts insisted it was valid, even th... read more
Worst experience with a dealership. The finance guy that we spoke with was very dramatic and unprofessional. They pull your credit and the salesman/finance team don't even call you back to inform you about the final decision...I was able to secure funding from a credit union and would have returned to purchase my vehicle from them, but this experience was such a turnoff...I was able to find my desired vehicle elsewhere. *Update after GM's (David) response - It’s clear he’s not helping the dealership’s image. As mentioned, I ... read more
Worst experience with a dealership. The finance guy that we spoke with was very dramatic and unprofessional. They pull your credit and the salesman/finance team don't even call you back to inform you about the final decision...I was able to secure funding from a credit union and would have returned to purchase my vehicle from them, but this experience was such a turnoff...I was able to find my desired vehicle elsewhere.
Moore Cadillac Chantilly has a 4.5 star rating with 2,391 reviews.
Moore Cadillac Chantilly is closed now. It will open at 9:00 a.m.
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