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42625 La Placida Ave, Big Bear Lake, CA, 92315, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 11:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
Imagine picking this facility for your birthday weekend to find out the heater isn’t working, the plumbing is broken, and the service takes hours to respond, if at all. If you’re looking for an experience where you’re neglected and left to wonder if they will fix your plumbing or heater- this is for you.
We had a great time. The cabin was great. We felt like we were at home. The staff very friendly & professional. Definitely coming back!
Was in really bad shape. Things were falling apart and unsafe really to stay in. Backdoor could hardly open and the fireplace was falling out of the frame. Beds smelled strongly of BO. Very disappointing. We would not go back or recommend. Called when we left and they refunded 50 of 300 spent. Save your money and look for something else.
Amazing place to have fun , with friends and family:)
The staff was helpful in getting us into our cabin. Once here we found that the cabin had more stairs than any other home known to man. This killed me a cancer survivor with a prosthetic leg and a 14 year old Black Lab with arthritis. The coffee maker didn't work, none of the TVs in the bedrooms worked and we had to make a stand out of bricks the make the propane tank reach the hose. Not sure I will book with cool cabins again they seem more concerned on making the cabins look more appealing than they really are.
As a cabin owner, I am very appreciative of all the work the Cool Cabina staff put in to keep the properties maintained in excellent condition. I feel like they are invested in making the cabin valuable to visitors. Very grateful to all the staff and especially for Jessica's personal efforts. Rick Jones Alpine Haus
Let people vote in a fair manner... Not right at check in before we even see the cabin... I rented the cozy cabin on Lakewood very disappointed with the cabin... If I would of seen the cabin first I wouldn't of voted for you guys... You need to let us vote in a fair manner!!!!!
Moonridge Mountain By Big Bear Cool Cabins has a 4.4 star rating with 205 reviews.
Moonridge Mountain By Big Bear Cool Cabins is open now. It will close at 11:00 p.m.
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