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Monro Muffler Brake & Svc

2.3

About this business

Location details

2370 Walnut St, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 7:00 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 7:00 p.m.
Fri7:30 a.m. to 7:00 p.m.
SatClosed
SunClosed
2.322 reviews
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Sridhar S.'s profile image
Sridhar S. 
14 years ago

Good Service but be careful on repairs - BJs Monroe They are nice but you have to be careful when you are suggested replacement of parts. It really depends on the managers on duty. Unless you know if a part is really so bad that it needs replacement, don't go by their recommendation. They will suggest so many parts to be replaced that if you act dumb, you could be spending a lot of money on parts that don't need to be replaced. 

Ellen F.'s profile image
14 years ago

Worst service ever! If I could choose stars in minus I would for the BJ's Monro shop in Cary.I came in due to a muffler problem. Didn't have it fixed there,due to high prices.But I did agree to have the fuel filter changed as my car wouldn't start every now and then. Without even checking the car,the manager says the fuel filter had to be changed.I don't know anything about cars,and he gave the impression this would solve the problem.But it didn't. Another guy in the same shop said it was weird to change fuel filter without ... read more

Ravi K.'s profile image
14 years ago

Monro at its worst. Both the service station and main customer care When I took my car for the oil change, I was expecting that they will do the $19.99 oil change with free tire rotation as they were displaying on outside board. Guess what!!! the guy at the desk printed the printed the paper and asked me to sign it without telling what service he will be doing. I signed the paper thinking that he will be doing the regular oil change. 

Erik P.'s profile image
14 years ago

Nice weld job Great job. I have an '85 Corvette that needed a weld on my left muffler. Didn't really have the money to get a new muffler. They welded my old one up really good for just $50 bucks. Thanks alot! Great service. I may actually come back this weekend because my right muffler just broke off. lol 

sandy k.'s profile image
15 years ago

monro auto service center afte spending a lot of money i towed my car and made it repair by another service center. When I went to monro they checked the only parts they replaced. 

Jerry S.'s profile image
16 years ago

Hell incarnate While on the outside Monro may seem professional and caring on the inside the closet they have are skeletons of more bodies than the holocaust. There customers may come away as well serviced but the lack of care for employees is embarrassing to say the least. The lack of respect that they contain for the personnel is atrocious and despicable. While looking from the outside the people may seem complacent but the managers are under payed while over worked. At a base pay of 40000 dollars a year the rest of the st... read more

toni f.'s profile image
16 years ago

super job on many occassions i have been into this location and always greated with a smile by the monro manager i had a problem with my car and after explaining the symptoms to the manager he went for a test drive and then walked me through his findings his hands on approach was very helpful and the repair costs were 1/2 of what i esxpected my vehicle will continue returning to his location. excellent and honest 

J L.'s profile image
17 years ago

quality service at an affordable price! Monroe Muffler and Brakes located at the BJ shopping center has always been a reliable place to have work done on my car. Prices are affordable and quotes are honest. I have compared the prices quoted to me here with other local shops and have found cheaper prices here. My car has always been repaired in a timely manner and service has been professional and personal. Many times mechanics have personally explained the problems my car was having and prioritized issues my vehicle was faci... read more

Ed B.'s profile image
17 years ago

Kind of slimy I have had mixed experiences there. My last experience they got grease and grime all over my wifes van steering wheel, drivers side door panel, and carpet. I told the manager and he immediately came out and cleaned it, but the door panel had fabric that showed the wear from were he had to scrub hard. 

Frequently asked questions about Monro Muffler Brake & Svc

How is Monro Muffler Brake & Svc rated?

Monro Muffler Brake & Svc has a 2.3 star rating with 22 reviews. 

When is Monro Muffler Brake & Svc open?

Monro Muffler Brake & Svc is closed now. It will open tomorrow at 7:30 a.m. 

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