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Monro Muffler Brake & Svc
- Auto Repair
- Cary, NC
About this business
Location details
2370 Walnut St, Cary, NC, 27518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Abusive manager, S**t service, and overcharged. Put shortly, Mike (the service manager) is a crook will lie to your face about the condition of your car, while ripping you off on the price you came in for. S**T place, S**T service, AVOID IF POSSIBLE. I am an unbiased source, recent customer, and not a troll. I went in for a new tire change (x4 I had bought on tirebuyer.com), and was supposed to receive a discount - this was never applied, even though both MUNRO and TIREBUYER have a contractual agreement. In other words, Mike... read more
Abusive manager, S**t service, and overcharged. Put shortly, Mike (the service manager) is a crook will lie to your face about the condition of your car, while ripping you off on the price you came in for. S**T place, S**T service, AVOID IF POSSIBLE. I am an unbiased source, recent customer, and not a troll.
DANGER - Stay Away from Monro next to BJ's in Cary, NC I went to Monro because I shop frequently at BJ's and my vehicle needed tire rotation (which was covered for free when I bought tires). The manager angrily pushed me to buy other services which I declined. He was so mad he threw his clipboard on the ground and stormed off. When I got home, my husband found he had overinflated the tires to 44 psi (should be 29 psi) and the lugs were overtightened so much he bent the lug wrench trying to remove them with a 4' extension pip... read more
Danvers, MA (Don't Go) I brought my car in for a basic oil change to the Danvers, MA location. Unless you want to be taken for a ride, I wouldn't recommend this particular location. The guy behind the desk is conniving and should not be trusted after recommending a repair that wasn't even necessary. I also noticed a couple of women having come in saying that their tires were not rotated, even though it was supposed to be done with the oil change (it was advertised that way). I would not trust this guy and he takes advantage ... read more
price you can afford! i needed an oil change and they got me right in rotated my tires. i asked if my car was in good shape since it has alot of miles. they explained that everything looked good and asked when i had had my timing belt done. i never did it and did not know what it was, they explained what it was and what it did and gave me an estimate. i called a few other places, ntb and precision tune and they quoted me about 150 dollars more i then called aaa they where 300 dollars more. i brought it back yestarday and the... read more
BJs and Monro - A TERRIBLE Combo! I've bought tire at BJs and had great experience but lately (2010) it is really a poor experience. The Monro manager is rude and makes it perfectly clear I did not buy tires from him but from BJs and the BJs tire guy did not say one word to me... he just stood there with a blank look on his face.
Taken For A Ride I went in for inspection. My tires passed, even though I knew they shouldn't. No, they had higher ticket items on their minds. First they took off my snows and said they then needed to do an allignment. As I had recently had this done, I doubted I needed it and said no. Then they said "Good news, all you need is an emergency brake cable" I couldn't figure out why, as I use my emergency brake only about 2 times per year. But I let them do it otherwise I wouldn't pass. On the way home I kept hearing a loud clu... read more
Ruined my rotor and wouldn't fix it. I had new front rotors on my car for less than a year and they warped a bit so I had Monro in Pineville turn the rotors. They ruined one rotor. The technician said their lathe had bad bands and they must watch the lathe to make sure it doesn't "chatter." He was busy working on something else and it chattered, thereby cutting grooves into my rotor. The rotor was usable but the brakes squealed. (yes, ceramic pads.) He told me to "set" the brakes by braking hard a few times. This didn't help... read more
Don't go here!! Don't expect free rotations and balances on tires bought here. They advertise this but don't honor it unless you spent more money there for other repairs. Get a tire quote from BJ's and take it to NTB (across the street) and they will match the price. The service and employees are MUCH better at NTB. Don't waste your time at this Monro.
Frequently asked questions about Monro Muffler Brake & Svc
How is Monro Muffler Brake & Svc rated?
Monro Muffler Brake & Svc has a 2.3 star rating with 22 reviews.
When is Monro Muffler Brake & Svc open?
Monro Muffler Brake & Svc is closed now. It will open on Monday at 7:30 a.m.
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