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Monmouth Medical Center, Southern Campus
- Lakewood, NJ
About this business
Location details
600 River Ave, Lakewood, NJ, 08701, United States
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Intake nurses extremely rude. Do not appreciate being treated with hostility. Complete inappropriate,12:.32
Business response:
Thank you for sharing feedback about your interaction with our staff at Saint Barnabas Medical Center. Every patient and visitor deserves to be treated with kindness and respect. We will follow up regarding the concerns you have raised. Please contact concerns@rwjbh.org to further discuss the matter. We wish you well.
Would never recommend this hospital.Was there Oct 13.I banged my knee pretty bad.I hobbled into the ER.7hours later I hobbled out,No wheel chair to the exit.Had x rays and cat scan.I had asked if they would drain fluid from my knee.Answer was no .Knee was size of basketball.Never saw an orthpeaodic doc.Was dicharged saying I had arthritis.Also on discharge it said if my knee was swollen and in pain seek medical attention.What was the hospital visit for.?Saw my own doc few days ago and drained my knee.feeling better.Now i kno... read more
Business response:
Bob Maxim, thank you for taking the time to leave us feedback.
The ED is severely understaffed. Incorrect meds attempted to be administered until I brought to their attention the med change By the MD. No pillow available for 14 hours. No meals for 24 hours. No water at bedside. Laughter and socializing at desk. They were eating brownies and ordering coffee while I am hungry and thirsty. They are discussing their schedules and who can cover for who on what holiday. Since the med orders were mixed up I am worried about everything else that they are doing. I will be happy to get out of her... read more
Business response:
Thank you for taking the time to provide feedback about your experience with us. We have a culture of constant improvement, and feedback like yours helps us shape the way we do things. Please contact concerns@rwjbh.org or pm us with your contact information so we can follow up with you directly. We are sorry for your poor experience.
You have doctor playing with people's mind hurting more than helping them, as far as I'm concerned there's nothing you can do to improve.
Business response:
We are truly concerned about your experience. Would you like to contact our patient satisfaction department at 973-926-7180 so we can have a better understanding? If you are asked to leave a message, a member of our team will contact you within 24 hours.
RecommendedAlways happy with their care prior to and post surgery
Business response:
Thank you for the review. We hope you are feeling well and appreciate you taking the time out of your day. We will share your sentiment with our staff.
This place is awful. I was there almost 3 years ago and the nursing care was horrible, the rooms were trash, AC was broken and they’ll just ignore you. I actually had one nurse come in my room, immediately go to the computer, chart all the things she had done but when in reality she did nothing. I read the note over her shoulder and as she was leaving I asked if she was going to do anything she charted. I’m an RN, I’m very well aware of what she wrote and what she did-or didn’t do. But the reason I’m writing this review toda... read more
Not a chance my mom and dad was in there the same time they treated them like doodoo!!! Never again my father had dirty underwear on for 6 days they didn’t knw a seizure when my mom was having one while on the neuro floor!!! Horrific!!!!! Worst experience and on top of that I was lied to not once not twice but three times when trying to get updates about my father!!! Clearly WE didn’t matter!!! 😡
Business response:
Dynescha Riley, thank you for bringing this to our attention. We will share with the appropriate staff members at Saint Barnabas Medical Center for follow up. Please email concerns@rwjbh.org with your contact information so we can further discuss your experience.
Anyone planning on surgery here, please make sure you take your loved ones possessions. My mom was brought into the ER via ambulance. On 8/13 she was prepped for surgery and her wedding ring, that has been on her finger for 63 years has gone missing. It has nothing to do with the value of the ring but the sentimental value. My mom passed in the hospital a few weeks later and they have yet to find her ring.
I didn’t care for this hospital when it was Paul Kimball and it didn’t get any better when it merged with Monmouth Medical. I will go the extra miles to go to Monmouth Medical in Long Branch. Now that hospital is awesome!
Frequently asked questions about Monmouth Medical Center, Southern Campus
How is Monmouth Medical Center, Southern Campus rated?
Monmouth Medical Center, Southern Campus has a 4.2 star rating with 481 reviews.
When is Monmouth Medical Center, Southern Campus open?
Monmouth Medical Center, Southern Campus is open now. It is open 24/7.
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