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MoneyLion
- Financial Services
- New York, NY
About this business
The company's line of business includes providing online financial services.
Location details
30 W 21st St, 9th Floor, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Great app. Have been using it for months. Love it
I am so livid right now. There has been up and downs with this company ever since I first started my credit building loan. I can understand glitches and hiccups here and there, however when they State on the app is that if you pay off your loan in full with a debit card they will release your funds immediately. But instead of getting my funds immediately like I was told and like I read they are now holding it/ "processing" for the next 5 to 10 business days which means that now I have a possibility of not only going negative... read more
Do not be scammed into using this company. My credit score did go up 10 points, but I had to pay $19.99 a month, plus interest on a loan. However, I could not get a hold of a customer service person, they use a generic bot, online and automated phone. Every time it said I would speak to a representative, it kept cycling to the menu. They made my payment to payoff my loan linger until I had to pay an additional membership monthly fee when I wrote twice to cancel the membership. You cannot cancel when a payment is processing. ... read more
It has a hard time connecting with any of my bank accounts. Did once and now it says it won’t. I can’t transfer money. The biggest issue that led me to this review was their service. I ordered something two months ago and it never came. I contacted the merchant multiple times, but they refuse to refund me even though it states that they do. The tracking number for the shipment has expired. I had all these screenshots so I could file this dispute and get my money back through this bank. Instead they practically told me well y... read more
they need to take customer service down it's very ******. What's the point of me being a customer needing their service if they are not servicing me the right way They have a no answer for everything never ever sign up with them they ****
This company is garbage I've been trying to get my account settled for days now ... And when I tried to transfer my money to my checking acct. All of a sudden my account is under investigation which ... Now I understand that when I tried to deposit money into my investment account via . External bank acct. I did it twice my bank let me do it but then I noticed a return fee I've been trying to get this issue fixed for 3 days today is the 3rd day I got hung up on the first time I called and the second time I called the custome... read more
I got my stimulus check when food shopping and they froze my account with out notifying me as an essential worker I’m trying to make sure my family is good while I bust my *** and these ******** won’t give me my funds they are not for the people don’t get this bank it’s the worst !!
They will scam you. They’ll stop taking payments out on your loan for no reason. They’ll then report you negatively to credit bureaus and will not make any attempts to contact you. You will request to speak with a manager and they’ll say that one will call you back and they never will, or they’ll just put you on hold and hang up on you. The absolute worst company to do business with.
DO NOT USE! Do not use MoneyLion to rebuild your credit. 1 - They're not even reporting my payments to any credit agency. I've seen no change in scores, and I've checked my reports, they are not reporting. 2 - I called them to have my bank account information changed so they could take the usual monthly payment. I was assured over the phone the upcoming payment would be removed from the new account. Instead they took it from wrong account and overdrafted my account. When I contacted them I was told that it takes 2 -3 days fo... read more
Business response:
Hi there, ******* *****. We apologize to hear about your experience with MoneyLion. My name is Aron and I've reached out to you through call, however, I was directed to your voicemail box. I'm here to help! I'll be giving you a callback tomorrow at the time you've scheduled your appointment with us. We're looking forward to resolving your concerns. Thank you!
Frequently asked questions about MoneyLion
How is MoneyLion rated?
MoneyLion has a 4 star rating with 1,421 reviews.
When is MoneyLion open?
MoneyLion is open now. It will close at 8:00 p.m.
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