Monarch Home Services - Bakersfield

Lorraine Doyle 

on Google

2 months ago

Monarch Home Services was kind of annoying in their constant texts about scheduling a service call! But when I finally was ready to have them come to my home and check out the AC unit they worked with me on scheduling. Ray and Jose arrived and were very polite and professional. I explained what my purpose in having them do the inspection. They got right to it. They explained clearly and concisely what they found and asked pertinent questions. Jose got busy on the roof cleaning what he could. Ray worked up estimates for the d... read more

J R 

on Google

4 months ago

I work in a restaurant, my job is customer service. So I know very well when I am receiving great service versus good service. Jesús, Jesse, did a fantastic job at explaining to me the work or maintenance he was going to do to find the problem. And after he did his job, he explained to me what was happening and what was going to be done. He was very professional and I would love to have him be the guy that comes and services the unit I purchased from you guys because I felt confident that he did a great job. 

Marlene Tovar 

on Google

9 months ago

As a single mom, it can be stressful letting people into your home but my technician, Jesse, made me feel completely comfortable from start to finish. He was professional, patient, and took the time to explain everything clearly so I understood exactly what was going on with my unit. I also loved that Monarch Home Services offers the opportunity to donate canned foods to help the less fortunate while getting your service done. It felt good knowing that taking care of my home was also supporting our community. I definitely re... read more

Eulogio Rodriguez 

on Google

4 months ago

Jesse was very helpful and clearly explained what the AC unit needed to run properly and stay in good condition. He was easy to talk to and made me feel comfortable as I followed along during the inspection. He broke things down in a way that was easy to understand and never seemed impatient. 

Michelle Wood 

on Google

6 months ago

Everyone was so friendly. When doing the initial inspection it was thorough and was shown videos of the results. There are plenty of packages available if you need anything fixed. All the people I walked to were very knowledgeable, kind, friendly, and treated you like a real person, which I find is hard to come by lately in businesses. I will continue working with monarch and recommend them to everyone!!