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MOLLY MAID of St. Johns, St. Augustine and Ponte Vedra

4.7

About this business

Location details

310 Commerce Lake Dr STE 104, St. Augustine, FL, 32095, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7305 reviews
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Erin L's profile image
Erin L 
a year ago

I had the pleasure of using the Molly maids central office in Las Vegas nv for my move out cleaning. The dust in Las Vegas is crazy and the ladies spent all day making sure my move out was perfect. They definitely are trusted people and will make your house sparkle. Very affordable and worth every penny. And if there is a language barrier google translate is your best friend. Thank you all for your amazing work and your help!!! 

john h's profile image
john h 
a year ago

I HAD MY HOUSE CLEANED YESTERDAY AND WHAT A GREAT JOB ******** AND **** DID. ********, EXPLAINED EVERYTHING THEY WERE GOING TO DO, AND DID IT TO PERFECTION. I WAS DEBATING IF I WAS GOING TO DO MONTHLY CLEANING, BUT AFTER WHAT THEIR RESULTS WERE, IT A NO BRAINER. BUT ONLY IF I CANREQUEST ******** AND **** AGAIN. IF NOT, SKIP ME. THESE GIRLS ARE GREAT. *****, YOU HAVE TWO WORK HORSES HERE. IF I EVER START A CLEANING BUSINESS, IM COMING AFTER THESE TWO.*********************** 

Business response:

Hi ****, the praise about **** and ******** is certainly appreciated and is passed along. We pay close attention to all positive and negative feedback. We have made a note in your file who you desire. I do what to be honest it will not be 100% due to attendance and issues outside our control. Our normal experience is homes end up with one primary team and one backup team. Hopefully this does not cause you to start your own cleaning company and steal two excellent cleaners!! ***** 

john h's profile image
john h 
a year ago

I HAD MY HOUSE CLEANED YESTERDAY AND WHAT A GREAT JOB ******** AND **** DID. ********, EXPLAINED EVERYTHING THEY WERE GOING TO DO, AND DID IT TO PERFECTION. I WAS DEBATING IF I WAS GOING TO DO MONTHLY CLEANING, BUT AFTER WHAT THEIR RESULTS WERE, IT A NO BRAINER. BUT ONLY IF I CANREQUEST ******** AND **** AGAIN. IF NOT, SKIP ME. THESE GIRLS ARE GREAT. *****, YOU HAVE TWO WORK HORSES HERE. IF I EVER START A CLEANING BUSINESS, IM COMING AFTER THESE TWO.*********************** 

Business response:

Hi ****, the praise about **** and ******** is certainly appreciated and is passed along. We pay close attention to all positive and negative feedback. We have made a note in your file who you desire. I do what to be honest it will not be 100% due to attendance and issues outside our control. Our normal experience is homes end up with one primary team and one backup team. Hopefully this does not cause you to start your own cleaning company and steal two excellent cleaners!! ***** 

Tracy S's profile image
Tracy S 
a year ago

My senior parents were given a $250 gift card to Molly Maid last Christmas. That seemed very generous and more than enough for a house cleaning. When they made their appointment, however, they were told it might not cover everything but they wouldn't know until they got started. Red flag #1! ??On the day of service, three cleaners arrived and my parents told them not to bother upstairs (the main level of the house is around 1800 sf). As two seniors with one small, hypoallergenic dog, their home isn't very dirty or cluttered.... read more

Kevin L's profile image
Kevin L 
a year ago

I have used Molly Maid for several years now and I am very thankful to have them helping us. They are always very polite and accommodate many of my request. I use them on a weekly bases and since I physically cant do much myself, they do it for me. Thanks Molly Maid! 

Isis C's profile image
Isis C 
a year ago

Fired me for not being able to work with rude racial kids that were co workers 

Business response:

This isn't a customer review. This is an employee that was terminated for cause. Can we please remove this? 

David N's profile image
David N 
a year ago

Molly maid came to my house the cleaning was the worst I ever see and they change the contact at last minute whated to change me more than what was I my contact I take with ****. He was more interested in the money then making me happy they did do what was in my contact they left my house filthy didn’t clean my kitchen at all did do foor the bathroom was filthy I wouldn’t recommend this company at all 

Jazmin H's profile image
Jazmin H 
a year ago

I just have to say WOW! Molly Maid is a life saver and was able to help my grandmother get her place in order. They were able to help wash the dishes, dusting, floors, bathrooms & even went out of their way to help organize. After that cleaning my grandmother & my family felt a load off our shoulders. Now they are coming in every other week to maintenance it for her. Thank you again to team 14 & the office staff for being so accommodating. 

Sondra M's profile image
Sondra M 
a year ago

Molly Maid of Central Las Vegas was a huge help! They were able to schedule me the same day after my last cleaners had to cancel. I'm probably going to switch to Molly Maid because they are more reliable. 

Frequently asked questions about MOLLY MAID of St. Johns, St. Augustine and Ponte Vedra

How is MOLLY MAID of St. Johns, St. Augustine and Ponte Vedra rated?

MOLLY MAID of St. Johns, St. Augustine and Ponte Vedra has a 4.7 star rating with 305 reviews. 

When is MOLLY MAID of St. Johns, St. Augustine and Ponte Vedra open?

MOLLY MAID of St. Johns, St. Augustine and Ponte Vedra is closed now. It will open at 8:00 a.m. 

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