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Moe's Southwest Grill

3.8

About this business

Location details

5070 28th St SE, Ste C, Kentwood, MI, 49512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8369 reviews
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Dewey Frye's profile image
Dewey Frye 
3 years ago

customer service really sucks !!! not even as much as an apology for screwing up my order and having to drive there twice to get it right. won't be back 

No Caller ID Kiki's profile image
No Caller ID Kiki 
recommend  Recommended
3 years ago

Keep up the good work 

Kelly Williams Soto's profile image
Kelly Williams Soto 
3 years ago

3rd and last time until things change. have tried to be patient as I know things are rough all around, but when employees yell at customers because they are complaining because there is so much confusion on the line and orders where getting switched up left and right, not cool. 2nd time ,different employees, while nice, still didn't seem to know what they were doing and received 2 brown bags of chips that had grease soaked thru, got home and couldn't eat them due to then bei… See more 

Zachary Aaron Spears's profile image
Zachary Aaron Spears 
recommend  Recommended
3 years ago

good food, fast service, pleasant atmosphere. the men's restroom reeks of urine though. that aside, great place to eat 

Betty Jane's profile image
Betty Jane 
recommend  Recommended
3 years ago

Great place to eat in walking distance of UAB .,, 

Dianne Gleason's profile image
Dianne Gleason 
recommend  Recommended
4 years ago

I stopped in to get my free birthday burrito. everybody was so friendly and nice. you guys have an awesome team working there. and I love Moe's. 

Julie Eve's profile image
Julie Eve 
recommend  Recommended
4 years ago

Friendly staff always welcoming and great food so glad the salsa bar is open again 

Jeff Smith's profile image
Jeff Smith 
4 years ago

Ist experience was not good , wasn’t filling any of the online orders only taking walk in customers, girl behind counter was arguing with customers , food was sloppy 

Business response:

Hi Jeff. We're sorry to hear about your experience. We'll definitely share it with the team. We'd love to have you visit us on another night--if you send a message to our inbox, we'd love to connect and make that possible on us! 

Kat Smith's profile image
Kat Smith 
4 years ago

SO RUDE! Used to come to this location all the time when I lived close by and loved it. Down hill now and terrible service. Won’t be back. 

Business response:

Kat oh no! We never like to hear a guest was disappointed, especially in our service. Please feel free to reach out to us directly to discuss your visit! You can email us at wecare@sterlingmoes.com. Thank you! 

Frequently asked questions about Moe's Southwest Grill

How is Moe's Southwest Grill rated?

Moe's Southwest Grill has a 3.8 star rating with 369 reviews. 

When is Moe's Southwest Grill open?

Moe's Southwest Grill is open now. It will close at 6:00 p.m.  

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