Mlb Advanced Media, Lp

Misty W 

on BBB

5 years ago

Total GARBAGE!!!!!!!!!!! I WILL NEVER ORDER FROM THESE THIEVES AGAIN AND I WOULD RECOMMEND YOU DON'T EITHER!!!!!!!!!!!!!!!!!!!!!!!!!!! ****** SERVICE ALL THE WAY AROUND!!! 

Wendy A 

on BBB

5 years ago

This has to be the most unprofessional organization I've dealt with in a long time. I was just hung up on because I called them regarding the 2nd half of my order not being delivered. I had ordered 2 items for Christmas on December 6th. The first half was delivered on December 10th but the 2nd half was never delivered. I received an email on December 23rd which stated; "Tracking shows your package is being returned to our warehouse due to a delivery exception. It usually takes about 10 business days for the order to be retur... read more

Edwin C 

on BBB

6 years ago

I have purchased the mlb.tv atbat subscription since day one with mixed experiences. Most of the time was bad experience with the video quality. Something that improved significantly for the past 5-6 years. Now the problem is with their customers service. They are giving a hard time ignoring the request for cancelling the subscription and giving the corresponding refund for the 2019 season paid. No response for the past 4 days. 21March2019. 

RDS 

on BBB

6 years ago

As a consumer if something is purchased in the wrong size, you are entitled to the business offering you an exchange policy. However, the MLB Shop does not. Shame. 

CF39 

on BBB

6 years ago

I'm not sure how they manage to do it, but the MLBtv Streaming Service gets considerably worse every year. It is now currently unusable on ps4 with my 5000+ mbps connection. Tech support? What tech support? 

Thomas M. 

on BBB

6 years ago

This company is horrible, they are scam artists. Find a way to hook you through Google and charge a linked Google account for service after a trial expires. No need to have credit info on file with them for charges to be made. Poor customer service, rude and unprofessional. Don't even link name payment method is attached to with Customer. IE: Customer Name is William and Payee's name is Thomas but still process the payment. 

Mark 26 

on BBB

7 years ago

Not impressed at all as a first time customers. I placed an order using a valid promo code for three items. My code was valid for $20 off an order of $20 or more - basically a free $20. This was provided to me via my cell phone provider for a special MLB deal partnership. Out of pocket, my order came to $20.97. I also paid $6 in shipping. I received 2 of the 3 items. I checked my order status about a week after receiving the 2 items, and all it said was the third item was not shipped. It provided no reason why. I chatted wit... read more

Jerome A. 

on BBB

8 years ago

mlb.com's streaming service 9s very poorly done and as with most of mlb, not interested in fans. 

Denise C. 

on BBB

8 years ago

I did not receive the item I ordered by Christmas, as the website claimed and when I sent an email on December ****, I received an automated response saying that they would not be responding from December **** thru December ****. I have had no response from these folks and I still have not received my item.