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Mindplexity Psychiatric Services

3.1

About this business

Location details

555 S Perryville Rd ste 130, Rockford, IL, 61108, United States

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WeekdayScheduleStatus
MonClosed
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
3.137 reviews
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Review Guy's profile image
Review Guy 
3 weeks ago

So glad I found this office. Feel respected and listened too. I've come so far in the last year & I mean life altering for me. Ms. Jennie Krull is the absolute best I have had hands down, no question in the last 26 years. She has helped me so much, is compassionate and caring, listens to you as an individual and not a statistical number. It's also a place where you can breathe and be yourself without judgement. Don't be fooled by some of these 1 star reviews, as I feel a big majority are either people who were "searching for... read more

Cody Babos's profile image
Cody Babos 
a month ago

Carrie Grant is a very awesome, compassionate and highly intelligent individual. Ive worked with quite a few different people for different reasons, but she takes the time to explain things and portrays no sense of arrogance. Also very encouraging. Give this woman a raise! (Lol but seriously!) 

poohkie752000's profile image
poohkie752000 
2 months ago

extremely unprofessional; unable to reach the office for patients. 

Danielle Hassel's profile image
Danielle Hassel 
3 months ago

I have NEVER been disrespected by mental health professionals the way that this clinic has displayed. They have issues with answering the phone during stated business hours, scheduling is a mess & they do not hold themselves accountable for their mistakes. I had a telehealth appointment that I scheduled literally 24 hrs before to be told AT my appointment time that the practitioner is not available on said date. I was told this after my appointment time. When I asked for a grievance form from MindPlexity for them to investig... read more

Crysta Huberd's profile image
Crysta Huberd 
4 months ago

They are a joke. I've tried to reach them several times by phone. Now I Jane emailed them. Still no reply. I left a message to cancel my appointment. I left 2 messages saying this. Still no returned calls. Yet today they call for the appointment time that I've been trying to cancel. They were late calling. I was on an emergency call@ the time I called 5 min later. They left a voice mail to call them bk. Off course I did. Once again no one answered. But I bet they charge my credit card on file for a missed appointment. Knowin... read more

Frequently asked questions about Mindplexity Psychiatric Services

How is Mindplexity Psychiatric Services rated?

Mindplexity Psychiatric Services has a 3.1 star rating with 37 reviews. 

When is Mindplexity Psychiatric Services open?

Mindplexity Psychiatric Services is closed now. It will open on Tuesday at 9:00 a.m. 

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