Milan Laser Hair Removal

Dana W 

on BBB

a year ago

I went in for my free consultation on June 1st. I wasn’t happy that I couldn’t get an average cost over the phone, I was told by the store manager that I’d have to go in-person as the cost is different for everyone because it’s based on each individuals custom needs. I assumed that meant the areas in question were going to be evaluated by the professional and given my estimate for me personally. When I showed up, we talked for 10 minutes, I was never evaluated for an estimate. I drove an hour for a conversation for 10 minute... read more

Jonathon F 

on BBB

a year ago

Like many others here, I was pushed into a treatment plan. I just wanted to see how much it was per visit and was pushed into a contract without getting time to think about it. The sale is really high pressure, and after you’re locked in, there’s no way to back out. Now I’m getting charged per month and I can’t even see the balance I owe or how long it’ll take to pay off. I wasn’t even supplied with copies upon leaving. Everyone is extremely nice, but it’s a high-price service that I wish I hadn’t signed up for. 

Angel K. 

on BBB

a year ago

I went in hopeful about starting laser hair removal, but I only wanted to infer about pricing, while also being given some time to think about it before committing to anything. I was told that in order to see a price I would need to put in my “information”. Since I wasn’t providing any bank information, I was sure that I wasn’t purchasing anything. Little did I know, they ran my credit and took out a loan in my name, even though I said that want to think about the price they offered before purchasing anything. I was NOT awar... read more

Kalina G 

on BBB

a year ago

I feel very cheated and coerced into signing a contract I didn’t really understand and I was distracted with small talk. I was also told there were no penalties with the payment plan even if payments are missed they are just pushed back and there is still never interest but have read up and learned that this isn’t true. I have contacted the lady I had the consultation with without response yet and with be contacting “Ally” payment plan. I feel absolutely sick to my stomach and disgusted by this company. 

Heather M 

on BBB

a year ago

I went in to see about prices for a area I needed done for a surgery . The lady was real nice but felt pressured into signing up, even though i told them I was just getting prices. She told me they could have me ready for surgery in about 8 visits but it wouldnt help with light hair. The area i needed done was mostly light hair, she told me she could get most of it without even looking, and said I needed to sign today for 50% off. She kept pressuring me to sign andvwould let me read everything without interrupting me. I call... read more

Lilia N 

on BBB

a year ago

Went into my consultation appointment and the manager was very nice. Before I knew it she had me check my credit and was approved. She gave me a scratch ticket and I got 50% off and she immediately gave me prices. I was completely unaware of everything as it was happening so fast. She also kept saying how good of a deal it was because of the 50%. While trying to read through the legal terms she kept making small talk and rushing through signatures. On the final one she said all sales are final literally after signing it not ... read more

Kimberly M 

on BBB

a year ago

The ladies at consultation were incredibly nice. It did feel like I was pressured into purchasing a packet. My 1 free treatment I requested to be my face and they obliged. ended up being my first treatment because I had paid for the full face package. That ended up being ky first actual treatment seeing as i had purchased the full face package The credit checks ended up being hard inquiries. After being reassured that they wouldn't. I'm pregnant and have been advised by my OB to not do any sort of laser until after the baby ... read more

Cindy B 

on BBB

a year ago

I went in for a free consultation at Milan Laser Hair Removal in Dayton, OH on 4/28--last appointment on a Friday. I was unable to see any of the spaces where services are provided b/c they were "occupied" I was told that I came in just in time for the best deal and encouraged to just see what I prequalified for, and was subsequently pressured into signing a contract and loan for unlimited laser hair removal services. I have not had any services, and I feel like I got played. An appointment was immediately scheduled and now,... read more

Rachel K 

on BBB

a year ago

Went in for a free consult, the ladies were very friendly, showed me a contract but gave me no time to look at thoroughly. She was rushing me to sign it and kept trying to make small talk to distract me from reading it. Little did I know, signing that contract, they pulled my credit score and signed me up for a loan. They also gave me a scratch off for up to **% off. The lady was acting so shocked that I pulled that one, but reading below that seems to be the trend to get people to sign. Big scam of a service, I am in the pr... read more