Mike Noonan - State Farm Insurance Agent

Wesley B 

on BBB

2 years ago

Worst Home owners insurance in the country, buyers beware. Super nice people but that doesnt protect you from jack ****. Got wind and hail damage all over my roof and they ignore the hail damage and only want to pay around $1500 for the wind damage. They must be hiring out of the school for the blind. Do yourself a favor before you trust these frauds with your investment, the proof is in the reviews. If you already have them start shopping!!! 

Iesha L 

on BBB

2 years ago

Sept 1 2021 we had a tornado/hurricane rip through our property. Destroying our roof, ceiling, and basement flooded etc. We hired a public adjuster to deal with our case. And state farm was extremely incompetent. We waiting nearly a year to get a new SF adjuster to come out and look at our roof and when he arrived he didn’t even bring a ladder.So needless to say the roof didn’t get looked at. This is now October of 2022. Over a year later and this is still not resolved. They have been unresponsive and missed soooo many damag... read more

Hannah W. 

on BBB

2 years ago

A woman who works at the Margy Gray office in *******, ** ran into the drivers side of my car in a parking lot while I was not moving in May of 2022. She seemed very nice and said she misjudged the amount of space and said she’d report it when she got to work. THAT WAS FAR FROM THE TRUTH. From then on she has claimed that I pulled out in front of her. State Farm called only a few hours after speaking to me and said that after doing an “investigation” they have concluded that it was my fault. I then got surveillance video foo... read more

Bobby M 

on BBB

2 years ago

Statefarm is worst insurance company in nation ...I wouldn't recommend them for bicycle coverage ....we lost everything in house fire ..sept of 2022 ...they treating us like we are criminals ....shame on you statefarm ....no communication or compassionate at ....just a number ..all most month haven't got first dime of loss of use pay ....they don't care ....when they say we are investigating your claim .....that means they looking for ways not to pay you ......********! 

Phuong N 

on BBB

2 years ago

They cancel my discount after they told me that discount is active I don’t need to do anything raising my auto insurance up by 50-$60 the customer service I talk to today laughing about it acting like it’s a funny joke how would she feel if her insurance went up $50-$60 for no reason making starting over from scratch on that discount program they can apply that full discount if they wanted to and get my bills back to where it was but they trying to scam for for eXtra $$ that type of behavior is telling your customer to chang... read more

Gwen T 

on BBB

2 years ago

I filed a claim in January of 2022 from a hail storm in December 2021. State Farm issued me a check for the damages instead of sending it to my Mortgage company 1st to sign off on it.(this was the process). I deposited the check without knowing the mortgage company had not signed off on it. Now here it is 8 months later and I still don't have the money to repair the damages. Every time I call, I get a different person and nobody knows what's going on. I have to explain the situation every time. No one calls and gives you an ... read more

Christopher C 

on BBB

2 years ago

Horrible to be a victim of their insurable. They have no accountability for damages to your car repairs if their insured motorists damage your property! Horrible to work with! 

Stan M 

on BBB

2 years ago

Ed ********* and his team are the best in our area when it comes to service. They answer the phone and follow-up promptly when needed. They are knowledgeable, courteous and a pleasure to deal with. State Farm has been our insurance co. for years and thankfully so. 

Rachel A 

on BBB

2 years ago

Horrible customer service. No communication. I had to call customer service multiple times. In July, I was rear ended by someone who has State Farm Auto insurance. The damage was extensive and I’m still waiting to have my car repaired (It’s October). Many things were left off of the estimate - like the exhaust. State Farm simply does not care. Thankfully, I have a different insurance company.