Mike Noonan - State Farm Insurance Agent

Drew S 

on BBB

2 years ago

So far I haven't had to report any claims on my truck or renters insurance so I can't comment on that aspect. I am however happy with the premiums. I e thing I can note is that their weekend roadside assistance customer service is absolutely horrible! It took forever to speak to an actual person and when I did there was a huge language barrier! Was on the phone for an hour just trying to get a darn tow truck! 

Deidra S 

on BBB

2 years ago

I'm so glad they did what they did as if it would hurt me. I recieved an email stating they were going to drop me because I didn't allow them to add my 18 yr old daughter on my policy, when I only call to get a quote of how much it would be to add her. My policy payment is due on Nov.15 today is the 13th. Lol . Then they kept trying to go up on my amount every three months for no reason at all. Thanks they did me a favor. Off to find a cheaper rate with better service. No referrals from me and money either. They deserve 0 st... read more

Lawrence A 

on BBB

2 years ago

Horrible claim experience. My accident happened 10/20/22. My car was taken to a lot to get it off the highway. State Farm said it would be picked up the next morning. It sat at that lot for almost a week. I get it moved to one body shop. A virtual inspection was done and an estimate was created. But this shop wasn’t comfortable with all the repairs so I had the car sent to ******** to do the work. The car sat at the first shop for a little under a week. I called almost everyday getting a new excuse everyday. The car was fina... read more

Letha W 

on BBB

2 years ago

They don't want to pay for the damage that they police holder cause to my car this happen 09/22/2022 and they still won't pay when their police holder slam into the back of my car 

Jeanie L 

on BBB

2 years ago

Just hope no one hits you that has State Farm. I got hit on the on my back door which left a dent! Took it to ****** and they painted my door a whole different color then my car., now State Farm says Oh well you have to keep it like that! So now one side is the color it came with which is a light green the other color is a sliver tone they painted!!My car has never been in a wreck doesn’t even have scratches on it, but now has a door that doesn’t even my my car. Beware of State Farm insurance! Now you will call my insurance ... read more

Kevin G 

on BBB

2 years ago

YOU are NOT covered if YOU damage a vehicle of a RELATIVE that LIVES at the same address as YOU. This IS a STATE FARM POLICY EXCLUSION. You are PERSONALLY LIABLE for the DAMAGES. So, if you pay to be "covered" from an Insurance company, what value do they provide when they "exclude" what could be a common situation. Child living with you with different insurance, mother-In-law, grandma etc. Your relatives insurance will cover their car, but will come after you personally for re-imbursement. Good luck, worse Insurance Company... read more

Paula S 

on BBB

2 years ago

I have been with State Farm almost 20 years and while my Agent is wonderful the Corporate as a whole, especially the Underwriting Department are deplorable. They have had corrected information for over a month and my situation has not been resolved and reimbursement still has not been issued. I am very disappointed. 

Caroline K 

on BBB

2 years ago

I was in the middle of a three-car accident in late September 2022 (as of writing this, it is November 7th), in which I was rear-ended and pushing into the car in front of me. I was the only person to come away without a usable vehicle, and eventually State Farm totaled it- given the age of the car, this was understandable. What was not was the fact that it took almost two weeks to get me a rental car for an accident I was not at fault for, and during those two weeks I was told they needed the police report (which I emailed ... read more

Allen M 

on BBB

2 years ago

After being a faithful State Farm Customer for over 30 years I was involved in a wreck where the other driver ran a red light (I have the traffic cam to prove it) on June 16, resulting in a total loss of my vehicle. Due to the other driver being under insured i filed through my insurance, at the suggestion of my State Farm agent office manager. Long story short, State Farm refused to cover the full rental of a vehicle compatible to the truck I had. They set on the claim for 10 days after i reported it making my rental longer... read more