Mike Noonan - State Farm Insurance Agent

Sue S 

on BBB

2 years ago

Worst company ever. I submitted a claim in June. They assign a new claims representative every 2 weeks. I have had 6 claims representative assigned to my one claim. I have only spoken to each of them once. They never return your phone calls. When they do call their calls show up ass "800" numbers and potential spam. Each time a new representative is assigned I have to start all over again and explain my story. I have had to resubmit documents every time a new representative is assigned. Their employees are rude, abrasive and... read more

Jessica F 

on BBB

2 years ago

They are a rip off they don't like to let you cancel a policy so they won't have to give you a refund they reps will not call or email you back and then customer service will cover up for the rep and tell you a lie that it takes a month or more to cancel a policy in their system. They are full of crap if you can stay away from State Farm by all means. 

Jarvis C 

on BBB

2 years ago

Don't deal with state farm. Find another insurance company for everything. My grandmother has been with them for 50 years and filed a claim twice. They don't want to replace anything. Her whole house is leaking they offered 20 shingles to be replaced on her roof. Now this year the whole ceiling has caved in. She's missing walls and insulation. Everyday she calls and says it's cold in her house shes 80 years old. They won't find her anywhere to stay while the house is being repaired. You can never get a hold on management wit... read more

Brianna J 

on BBB

2 years ago

My car was totaled and I was not liable for accident. I had to constantly be calling them and reminding them what to do. They could not locate my vehicle at one point and told me I could/would incur charges for storage. It took them 10 days to send me a replacement car seat for my toddler. After 5 pm today I will be without a vehicle because of them sending my settlement to the wrong email multiple times and waiting for call backs that never happened. My rental limit has not even been reached. I will be switching insurance c... read more

Joshua K 

on BBB

2 years ago

My older drivable car was totaled by State Farm. A coworker ran into me and caused some minor cosmetic damage. I will be switching companies. STATE FARM ARE LEGALIZED CONARTISTS! STAY AWAY! 

Suzy D 

on BBB

2 years ago

I would give zero stars if I could. Worst insurance company. Would not recommend 

Ricardo C 

on BBB

2 years ago

I wish I could give zero stars company sucks at costumer service I have waited over a month just for them to go take a look at my car and couldn’t find anything had to go and show them the damage because their experts in car inspection are not very good at inspecting cars that have caught on fire and it’s been over two months and still have to wait over a week to get a supplement approved that has been talked about since the beginning my monthly keep going higher about 100 every month what a trash company do not go with Stat... read more

Scott A 

on BBB

2 years ago

State Farms operates with Bad Faith practices when determining liability for claims. One of their insured clients pulled out of parking spot right into my sons on coming vehicle as my son was driving to leave a parking lot. The damage was to the front side of my sons vehicle and the back rear of their insured's vehicle. The investigator denied our claim and found my son at fault for the accident. Nobody with even the common sense of a 1st grader would consider my son liable for the accident. Their insured driver literally ba... read more

Keith N 

on BBB

2 years ago

I really wish I could give negative starsI would love to tell you what happened to me but when I try to post how I was spoken to by state farm employees it gets censored. It is okay for you to get talked to that poorly, but it is not okay for you to tell the tell so much for the first amendment you have no rights when it comes to letting people know how nasty and rude state farm employees are!!