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Midway Nissan

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28 reviews
|Car Dealers|Phoenix, AZ 85023 United States

2209 W Bell Rd, Phoenix, AZ 85023 United States

(602) 635-6512

Closed now


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Our Nissan dealership in Phoenix offers a number of automotive services—from new and used car sales to auto repair and parts. Conveniently located just off the I-17 on Bell Road, Midway Nissan proudly provides an extensive assortment of Nissan cars, SUVs and trucks for sale, including the popular Altima, Leaf, Murano and Titan. If you’re looking for used car dealers, we can also serve you. Our selection of certified pre-owned Nissans and other used models is broad, so stop by to browse vehicles today. Additionally, if you're looking for a top-notch auto repair shop in Phoenix, Midway Nissan's service center is staffed with certified, factory-trained car repair technicians who are

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28 reviews
2 reviews have no rating
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Lisa C. review for Midway Nissan
Lisa C. on BBB

3 years ago

05/28/2020, 12:21 PM
Midway Nissan is the worst dealer I’ve ever experienced. I have never been so disrespected in my life! The financial dept manager talked to me like I was filth, as a woman, I was actually frightened by his aggressive hateful attitude toward me. They even disrespected my daughter who bought a car from them the day after me. I am appalled and speechless!
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Sean review for Midway Nissan
Sean on BBB

3 years ago

01/18/2020, 10:49 AM
DO NOT BUY NISSAN. Nissan equips vehicle’s with a CVT transmission that fails prematurely. I had my versa transmission fail at 40k miles and my Sentra started to fail at 99k miles, it is now at 110k miles and out of warranty but still under financing! $4k owed on the car and $4k to replace the transmission because the 2014 Sentra was excluded from previous lawsuits and not covered. Stay away from CVT TRANSMISSIONS, they will fail again and again! My versa transmission that was replaced at 40k miles is beginning to break down again at 65k miles. These transmissions are EXPENSIVE AND UNRELIABLE, they will continue to fail. Also, the dealership we bought this car from is a scam. They sell “extended warranty’s” from a third party dealer called MPP but most of these only cover your vehicle for 48k miles or months which comes first. These warranties are a waste of money and do not even cover your car for your loan term. I have bought 3 other Nissan vehicles at Coulter Nissan and for a fraction of the cost receive bumper to bumper warranties, maintenance plus, and gap for up to 10years or 100k miles for a quarter of the cost.
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Jose M. review for Midway Nissan
Jose M. on BBB

3 years ago

12/24/2019, 07:09 AM
Really bad service we bought a car in October and it’s now December and I still haven’t received my plates. They keep giving me a big run around that they have problems with the title company. I think it’s unprofessional, because I call them and they don’t answer my calls nor my texts.
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Robert C. review for Midway Nissan
Robert C. on BBB

4 years ago

12/02/2019, 09:08 AM
Bait and switch tactics! *** *****advertised a 2019 Titan, lifted 4X4 crew cab for $37K with Midway Nissan's identification and authorization. I showed up to the dealership, test drove the vehicle and had financing for the listed amount. The sales person and manager advised me of a totally different amount to the tune of $55K. Advised me that they could not honor the advertised amount!
Business Response:

Bait and switch tactics

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Salem Tappo review for Midway Nissan
Salem Tappo on BBB

4 years ago

11/04/2019, 01:12 AM
So I took my truck to Midway Nissan to get oil change they ended up running the tire into the truck lift blew up my tire put a new one in and then they kept the truck until Just before they closed and told me it was ready when I went to pick it up I was told there was an accident but they gave me a new tire since I was in a hurry I just took it and drove off but when I got home found a lot of grease on the Rim when I cleaned it off there were some scratches on my rim Not to mention when I drive now it goes to the right a little sure wish they would’ve told me about this maybe I would’ve wanted another brand new tire on the other side now I have to go buy another brand new tire put it on the right side so they both match and I have to pay for a new alignment to top it all off they acted like They did me a favor by giving me any tire I will never go back to the dealership again definitely not the service department
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Katelyn R review for Midway Nissan
Katelyn R on BBB

4 years ago

10/27/2019, 04:44 AM
My husband and I don't have good credit, but we are working with a company to help us get our scores up, and we have seen some improvement, however, with our identity stolen a few years ago, it's a little bit longer of a process. We have a fully paid for vehicle, that we wanted to use as a trade in. We had no money down at this time, but we are both employed, full time, and we have open, current, and in good standing checking accounts. My husband has also paid off two vehicles in the past. We stated all of this before even entering the building. Fred G******* said all of this would not be a problem, and offered us to come inside to get started on the details. Now, let me say, I'm not upset that they couldn't get us approved, I honestly expected it. So please don't take this review as me just being disgruntled. During our time with Fred, in the beginning it was "No money down, not a problem", quickly turned into us being treated like scum, being shamed, like no money down would ever be an option for us. We went through a two hour process of sending bank statements, pay stubs, even looking a vehicles! Then when he got back our credit reports, he sat down and told my husband "well first problem is YOU have a re-po".(My husband has never had a re-po, we've been together since we were 14yrs old, I would know if he had a re-po) When my husband told him that, his response was "Well the reports don't lie, I dont really care what you have to say". Then turned to me and was shaming me for having things on my report that I "should just pay off". That's when I reminded him, we had our identity stolen, there are things on there that weren't us, which is why we are working with a company to dispute negative items, but the credit company is who recommended we get some positive credit on there to help increase our scores faster. He again treated us as if we were lying and scum. Then told us "because I like you, I'll let you keep the front page of your credit report, but I have to keep the rest". As if he were doing us a favor, or being a friend. Then persisted to say our car value is only $300. It's older, yes. It has some miles, yes. However, the value is far more than $300. We have both gone through a lot, and have overcome homelessness, and other challenges, we realize that we still have a ways to go with our credit scores, we just were trying to get an idea of just how far that was, or what we needed, in order to be able to get into a vehicle. The way we were shamed, disrespected, and talked down to was extremely demeaning. I work in customer service, and would NEVER treat people like this, no matter what the situation is. No, I may not have the credit score or money to pay your paycheck, but I have plenty of family and friends that do, and if you think that I will recommend your dealership, your sadly mistaken, ONLY due to how I was treated. How you treat people is the absolute most important thing in any business, or even just in life in general. I will take my down payment that I do have tucked away, and take my business elsewhere. If I could give negative stars I would.
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amber c. review for Midway Nissan
amber c. on BBB

4 years ago

08/19/2019, 04:36 AM
We had a great experience at Midway Nissan! Everyone was friendly with smiles. Christian D****** was who helped us look at and pick out a car. What a friendly and honest guy, he made us feel at home the whole time we were there. Freddy in finance was great and helped us crunch those numbers to get us what we wanted and even got us a new Rogue, instead of the used one we were looking at. Emily, the customer service gal was very helpful and friendly and help us with some confusion. I would definitely recommend to everyone!!
Danielle F. review for Midway Nissan
Danielle F. on BBB

4 years ago

07/30/2019, 04:28 AM
Hands down best car buying experience!! Our salesman Christian was incredible! He listened to our wants and needs and took the time with us to find the best fit for our family. He was also very relatable to our situation and very knowledgable with the whole process. Highly reccomend Midway Nissan to all and ask for Christian!!
Eric D. review for Midway Nissan
Eric D. on BBB

4 years ago

06/28/2019, 01:32 AM
I worked with Christian, who helped my wife and I purchase a used Toyota Yaris. They had a good selection of used vehicles. Christian was kind and informed through the entire process, and I recommend you request him if you are looking at this location.
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