Midway Nissan

ARMANDO S 

on BBB

2 years ago

I came in to start a deal on a truck that was not even for sale. $7,500 down and 4 days lost from work only to be told I cannot get my money back because their accountant is not in office, yet there seemed no problem with pressuring me to get the funds to them on less than a day. This was the most aggravating experience and would warn potetial buyers to avoid speaking with ************************* or *********************** they were extreamly unprofessional and raised their voice multiple times. The amount of greed and lac... read more

Aurora A 

on BBB

3 years ago

If I could give this place zero stars I would. I traded in my car to them on 09/01/21 and purchased my truck here. The sales rep ** told me not to worry about my car payment at the end of the month because everything should be cleared and the sale final within 10 days. My contract got my sale included new tires and new paint for the rear passenger door of the truck where paint was peeling. They called and scheduled an appointment for me to drop off on 9/16. I show up and they tell me they can't do anything for me. "They don'... read more

Amanda S 

on BBB

3 years ago

Im not sure where to start. If I could give this dealership negative stars, I would do so. Absolutely do not waste your time trying to sell or trade your used car to these people.We were solicited non stop to sell them our 2019 Nissan Sentra. We spent over two weeks, over 100 miles extra on the odometer and over $60 in gas (not to mention our time) negotiating with both this dealership and our bank. Our bank settled on a $15,000 sale that the dealership turned around and agreed to. By the way, our finance company was the com... read more

cj 

on BBB

3 years ago

Wish I could give a negative star. They sold us a vehicle. Told us a few days later they should have never sold us the vehicle. Had us bring it back and held our trade in and down pymt and gave us a loaner vehicle while looking for a different vehicle. They were supposed to hold our old vehicle incase they couldn't find something comparable. Sold our old vehicle. Took loaner vehicle back and tried to sell us different car for more money. Ended up having to give us trade in value for our vehicle (so we lost money). Awful. On ... read more

Wanda J 

on BBB

3 years ago

I was never told that I had a warranty on my brand new car as a matter of fact was told that I needed a warranty to protect myself. So I bought it only to find out I had a 3 year warranty on the car when a rep from **** told me as he wanted me to extend the now expired warranty. They charged me thousands for what I already had. I tried to call Nissan Company and they said they made a complaint but no call at all from Midway Nissan. The warranty insurance should have started after my free warranty ended. I will never buy a ca... read more

Daniel M 

on BBB

4 years ago

We are very disappointed again with the overall outcomes and commitments from Midway Nissan. Through the recent processes we understood again financing was secured at an agreed to rate. We were called 4 days later to be advised of a significant change to interest rates, down payment and monthly payments. We called numerous times and were not called back. We spent alot of time again and were told "it takes time and we have to tell a few stories to get deals done". We conduct business with honesty and integrity. This again was... read more

Mayra M 

on BBB

4 years ago

I scheduled an appointment with their Service department for a recall issued by a class action lawsuit over the vehicles transmission. My vehicle stalls while I’m driving which is incredibly dangerous. Jorge, the service consultant insisted I was wrong and did not let me explain to him what the problem with my vehicle was. Then he refused to help me so I had to go to the front desk. Once there I was brought over to Scott who introduced himself as the assistant director. Mind you, Scott was right by us when Jorge refused to h... read more

Chanel B. 

on BBB

4 years ago

Horrible customer service we’ve ever received., the manager that was supposed to be an example and a leader showed us the very reason why everyone that works there acts a fool and unprofessional. Just the most disgraceful behavior I’ve ever seen in my life . No discretion , no respect . So buyers beware . I will be getting *****and contacting corporate as soon as possible . 

Eleesha B 

on BBB

4 years ago

I have been searching around for a car for almost a month because this is a big investment. And because I really want the best deal, I came upon Midway Nissan on ********. I initially spoke with Christian “Chris” I stressed to him I live 30mi away and wanted to know if I would be for sure able to drive off with a vehicle. I was told to do an application on the website, I finished an application online and was called by “Hailey” who claimed to be a sales manager. Hailey sold me a dream over the phone, so I made an appointment... read more