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Midway Chevrolet
- Car Dealers
- Phoenix, AZ
About this business
As a multi-time Chevrolet Dealer of the Year, we know how to deliver exceptional experiences. Our Chevrolet dealership in Phoenix, Arizona, is where you’ll find a great selection of new and used cars, SUVs and trucks for sale, along with superior customer service to make your shopping experience great. We take this even further by offering online financing and trade-in appraisals for your convenience. In addition, if you’re looking for a reputable auto repair shop in Phoenix, we can help. Our service department i... read more
Location details
2323 W Bell Rd, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I have had my 2016 Chevy Cruze into this shop no less than 4 times for a problem that still exists and I cant even drive my car anymore thanks to the lack of knowledge and egos at this dealership.
If you're thinking about working as a sales consultant for Midway Chevrolet, I would strongly reconsider. Not only was I lied to by *******************, I was misled by everyone that I spoke with. On my first day, as a sales consultant, I was given no direction. I was told I would be receiving minimum wage plus commission. Not only did they wait to inform me about the subsidized minimum wage and draw, they failed to mention this during the initial interview. I returned from lunch break on my very first day, and waited one ho... read more
Still receiving harassing phone calls about vehicles I've traded in YEARS ago! I've spoken with management multiple times to have my number "removed from their system" but they apparently do not know how to actually remove phone numbers. The first time I had ever dealt with Midway Chevy they LOST the car I traded into them at their own tent event. Unless you want to deal with idiots and harassment steer clear of this place.
Bad service with all the financial staff! At MIDWAY CHEVROLET at *****************************************! They sold me a 2020 suv that had transmission problems leaking oil that they supposed fixed when they didnt went back and tryed to trade it for another vehicle suv that made me sign papers a contract and said its approved! So I left came back a week later and they were all mad at me for no reason!! Why would you let some one drive off and signed papers if there not going to approve the sale! Never going back to this lo... read more
Let's start this off at home where we pre-filled out the credit app sand chose a car. credit app came back as indecisive and someone was to call us. before that we made an appointment to drive the car. So, the sales rep **** called us. Never mentioning anything about the car. The car was a Mini ****** listed at $6,995. I asked **** the price of the car and he said $10,599 or close to. I then said it is online for $6,995, he stumbled and said "oh I don't know why that price is in here, that's the old price. I knew at that tim... read more
The service people have been very friendly, but when there's an issue they caused no one is willing to help. I took my car in for an oil change and tire rotation, and when I was waiting I received a text that my vehicle needed thousands of dollars of work. I had the option of authorizing the work or turning it down, which I did because I ALWAYS keep my vehicle up on all maintenance. When the serviceman came to get me to tell me my car was ready he said that those were suggestions on service based on mileage, and since they h... read more
Worst customer service in the world! Service Advisors don't listen and NEVER communicate. Only answer questions if you get in their face. Took our 2018 Trax in for ****** mile service and Zaktak coating on 10/8/21. We gave them a list of items that we wanted them to have done and checked. One of the items was the rear passenger tire that registered low tire pressure (22#). We explicitly told them to check the tire. When we went to pick the car up, nothing was said about the tire. When we got home, we reviewed the invoice--no... read more
BUYER BEWARE -THIS DEALERSHIP DOES NOT HONOR ADVERTISED PRICES. I tried to resolve this directly with the dealership but they continue to waste my time with explanations that further outline their shadiness. At the start of the day yesterday we contacted the dealership about two units listed on the site. We confirmed both were available for the price listed. We provided all of the information requested for financing. Remained in contact with the sales person throughout the day as he was busy with other customers. As we put t... read more
Business response:
Ms. ****, We truly regret your reporting any negative experience while negotiation on a possible vehicle purchase with us. We take all reviews seriously and view each as an opportunity to better improve our business operations. It is correct that dealerships may choose to install certain options to vehicles which inherently increase the vehicles sales price. We apologize if there was any confusion related to this process. We have made some adjustments internally to ensure situations such as these do not happen again. We than... read more
Dear David F*******, I'm writing to you today to inform you of my experience at Midway Chevrolet Maintenance Department on Saturday, May 15th. I purchased a 2020 *** ****** from your Midway location in August 2020. This was a gift to my mother of 75 years young. This is the first brand new vehicle she has ever had in her life. so as you might expect, it was very exciting! I brought her truck in on Saturday morning to have its first maintenance done. I scheduled Tek-coating, wheel rotation, and an oil change. The appt was une... read more
Business response:
Dear Mr. ****, First and foremost we, again, truly apologize for any inconvenience experienced. We appreciate you accepting our gesture of good faith as an effort to demonstrate the importance we place in customer satisfaction. We truly value your patronage and look forward to helping you with future needs. Best Regards, Dave F******* General Manager
Frequently asked questions about Midway Chevrolet
How is Midway Chevrolet rated?
Midway Chevrolet has a 4.1 star rating with 5,407 reviews.
When is Midway Chevrolet open?
Midway Chevrolet is open now. It will close at 9:00 p.m.
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