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Midway Chevrolet
- Car Dealers
- Phoenix, AZ
About this business
As a multi-time Chevrolet Dealer of the Year, we know how to deliver exceptional experiences. Our Chevrolet dealership in Phoenix, Arizona, is where you’ll find a great selection of new and used cars, SUVs and trucks for sale, along with superior customer service to make your shopping experience great. We take this even further by offering online financing and trade-in appraisals for your convenience. In addition, if you’re looking for a reputable auto repair shop in Phoenix, we can help. Our service department i... read more
Location details
2323 W Bell Rd, Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
We entrusted ********* to sell us a new vehicle and never in a million years thought we would have so many issues with the engine as we are having now. Here's my frustration now with Midway Chevy as our vehicle was there for 3 months.We entrusted our vehicle to the service center at Midway Chevy (leaking oil) with the confidence that their master technician's professional expertise would accurately diagnose and resolve the issue at hand. Despite this trust and an expenditure of almost 10k in repair costs. Chevy Midway's ****... read more
We Purchased the vehicle on Memorial Day that same day i went home looked over my deal and wasn't happy with the finance went to a couple charging station there was nothing near my house & realized how inconvenient the car was going to be for us , I went back to the dealer that same night told them how I felt they said they couldn't do anything I spoke to ****** he told me that management wasn't there and I explained to him and he told me that most likely I could fix this issue by going back since the bank hadn't funded the ... read more
I have contacted Midway Chevrolet in *******,Az to take me off their call list I'm having 2 or 3 calls day from sales men trying to made a sale I have also contacted ***** and ***** Supervisor or Managers but nothing has been done. This is bad **************** and harassment. Only because they want to make a sale.
This dealership will add things to the original price. Like a protection packet $3,700. Same packet at Freeway chevy for $699. They had nothing to say when pointed out. They do not like the experienced buyer. They are counting the naive to make money. They first want to know how much you make before you negotiate a price. Literally Highway Robbery!!!!!!!!!
I've had multiple harassing phone calls from Midway Chevrolet today from the sales staff. After blocking all their numbers the midway sales staff is doing vehicle inquiries all over ******* in my name and now Im getting phone calls and texts from other dealerships. I have previously bought multiple cars and trucks from midway Chevrolet but they have crossed the line this time. I will never step foot into any Midway company again and in fact I have a service appointment at Midway ****** next week that I will be canceling and ... read more
Business response:
We do apologize for the phone calls and have removed your phone number and email on our system. Please note several dealerships have access to third party websites that customers use to view or inquire about vehicles, that most likely is why you have received calls or text from other dealerships. Please do not hesitate to reach out to me if you require further assistance.
I sent my truck to Midway Chevrolet with a tow truck because the transmission seemed to shift harder than usual, as I am unable to drive because of a recent stroke and I,m partially paralyzed **** service advisor named ******************* informed me of a ****** diagnostic charge which I'm OK with .Today my wife went to pick the truck up as they could not fix it and a new transmission was not available ,and received a bill for ****** They took the transmission pan off to diagnose it and that's all they done , no repairs. My ... read more
Business response:
BBB ************************* Response August 10, 2023 Dear BBB Representative,On or about July 27 2023 ******************************* Service Advisor **** called ************** to advise him that due to what appears to be water damage to his salvaged title vehicle it would cost $880 to diagnose further. ************** authorized the charge and **** had the technician proceed. I have listened to this recorded phone conversation between ************** and **** his Service Advisor and the diagnostic charge is clearly stated. ... read more
My experience at this dealership was absolutely terrible. The level of incompetence was off the charts. My 2022 vehicle had to wait for a whole week before a technician even looked at it, and to make matters worse, they didn't even have the necessary parts. It was an extremely frustrating and disappointing situation.
Their service department is the worst. I took my car there because thats where I bought it. That was a huge mistake! The mechanic told my warranty company that they did not know what was wrong with my car, no wonder they denied the claim!!! If I could leave -10 I would.
Business response:
BBB ********************* Response May 17, 2023 Dear BBB Representative,On Jan. 9, 2023, ************ brought her vehicle to our ****************** and stated her check engine light goes on and off. We performed a diagnosis and found her Air Filter was dirty. We replaced the air filter housing with new air filter attached, then test drove vehicle after repair and had no check engine light. ************ was upset that her extended service contract company declined to pay for repairs since air filter replacements are usually c... read more
Their service department is the worst. I took my car there because thats where I bought it. That was a huge mistake! The mechanic told my warranty company that they did not know what was wrong with my car, no wonder they denied the claim!!! If I could leave -10 I would.
Business response:
BBB ********************* Response May 17, 2023 Dear BBB Representative,On Jan. 9, 2023, ************ brought her vehicle to our ****************** and stated her check engine light goes on and off. We performed a diagnosis and found her Air Filter was dirty. We replaced the air filter housing with new air filter attached, then test drove vehicle after repair and had no check engine light. ************ was upset that her extended service contract company declined to pay for repairs since air filter replacements are usually c... read more
Frequently asked questions about Midway Chevrolet
How is Midway Chevrolet rated?
Midway Chevrolet has a 4.1 star rating with 5,407 reviews.
When is Midway Chevrolet open?
Midway Chevrolet is closed now. It will open at 10:00 a.m.
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